MWI ghost

[theNAR]

GOod Day;

Heres and interesting one for you guys, hopefully someone can give me direction on WTF is going on.

-DN 1234 has a Flashing Message waiting lamp with no messages.
-I have removed VM and remove dthe profile from the TN and still on the Analog phone has the Message waiting lamp flashing.
-I have replaced phone with no joy. I ahve moved a different no effected DN to the TN and still ahve Message waiting lamp
-I have moved the phone profile onto different loop and cards and still coming to the same issue. three five cards over three loops I ahve tried.

I'm left thinking that all the TN's I ahve tried were bad and not identified. I hope this is not the reason because I'm close ot running out of Analog TN's

 

[vnetmanager]

It sounds like you may have another voice mail box sending the light to that DN. I would check the voice mail system (if possible) to see if this is correct.

JB

 

[theNAR]

I wouild check there but when I don't have a profile assigned to the TN I still havce the message waiting light how can that be. I will check CP andways.

 

[theNAR]

nothing in CP and nothing on any logs.

 

[theNAR]

issue solved. Turns out it was a reverse polarity on the line that was causeing the issue. Client never informed us of ann issue and this line was installed over two years ago.