Muting ringer for incoming calls

[mgamble]

Is there a way to mute/silence the ringer on an incoming call? If we are busy we do not answer the phone but it comtinues to ring, is there a button we can push to silence the ringer but not actually hang up on the person?

Also, how do I change the amount of rings? For external calls the phone only rings twice, we would like it to ring 4.

Thank you

 

[sagbab]

These are really questions you should ask your service provider.

But to answer your first question, its all in the manual for the phone. And its not really a question that can be answered since you don´t mention what model the phone is.

For question two you adjust the no answer timer in Manager.

 

[mgamble]

it is an M7310, it is NOT in the manual, but thank you for your time.

 

[hairlessupportmonkey]

Wouldnt this be better off in the Nortel forum - looks like you have posted there before.

ACSS - SME
General Geek

 

[mgamble]

[highlight #A40000]I reposted in nortel...ADMIN please remove this post[/highlight]

 

[IPOTraining]

Replace with a 9508, use the IGNORE soft key, and set the no answer time to 20 sec.

 

[IPGuru]

Why are you ignoring incoming calls? do you not care about your customers.

Assuming you are too busy to answer calls & there is someone else available then either take you phone out of group (Hunt group enable/disable) or go on Do Not Disturb.


A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear

 

[tlpeter]

Really, give me a phone so that i can ignore it when i want too
If you do not want to answer it then:
1 remove the phone
2 send the call to voicemail
3 let somebody else answer it


BAZINGA!

I'm not insane, my mother had me tested!

 

[smokinjoe2938]

either turn the ringer down while it is ringing in or activate the do not disturb feature

acss sme acis sme acss cm 5.2.1 acss cm and cmm