Music-On-Hold for outside transfer 1

[christiankarl]

Is it possible to have a MOH when transferring calls to outside trunk via System Speedcall or ACD?

The scenarion would be PRI -> Mitel 3300 -> PRI

Version Rel9.0 UR3

 

[kwbMitel]

Yes if the call is answered and transferred.

No if the call is forwarded or routed

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What's most important is that you realise ... There is no spoon.

 

[christiankarl]

kwbMitel, thanks for confirmation.