is there a limit on how many times a call can go to cover? They WANT the calls to continuously loop. If no one is available in queue, goes to coverage point 1 (a cell phone, rings 3 times) point 2 (next cell phone,rings 3 times, then BACK to original VDN and starts all over. It will go thru the process successfully 3 times and on the 3rd time entering the vector after MOH it forces a disconnect. ty