Mobile Twinned calls from Hunt Group to Cell, Original Caller ID Pass-through (SIP Trunk) 1

[dsm600rr]

Hello all,

So I have an ICR that targets a Main Hunt Group where one of the Extensions is Mobile Twinned to their Cell Phone.

They are Running R11.0.4.1.0 and are on a SIP Trunk.

I tried a ARS of:

and that sends the Extension Number of the phone that is mobile twinned on the forwarded call as the Caller ID on the recipients cell phone.

Suggestions?

ACSS

 

[TouchToneTommy]

Have to see the URI for outgoing line group 17 - if it is set to Auto or Use Internal Data, and what the Outgoing Calls, Forwarding/Twinning, and Incoming Calls fields are set to.

 

[dsm600rr]

TouchToneTommy:

SIP URI:

ACSS

 

[DavidCT]

I have this working... Your SIP provider must support it. If they do:

Change the PAI fields for “forwarding/twinning” to original caller.
Remove diversion header.
On your ARS, use Nsxxxxxxxxxx where xxxxxxxxxx is your regular office caller ID.

 

[derfloh]

Depending on the provider's need it can be possible that Original Caller must be set as Local URI.

IP Office remote service

https://www.fwilke.com/home

Fixed price SIP trunk configuration:

https://www.fwilke.com/en/ip-office-sip-trunk-en/

CLI based cale blocking:

https://blog.fwilke.com/ip-office-block-calls-from-specific-cli/

SCN fallback over PSTN:

https://blog.fwilke.com/ip-office-scn-fallback/

 

[dsm600rr]

DavidCT: Thank you, that worked. Star for you!

ACSS