Mobile Synchronization

[jleboeuf]

Hi,

I have a problem to synchronize my mobile phone with our exchange server i'm posting everything i have done and all the error and log i got any help will be really appreciate.

Result: Your account in Microsoft Exchange Server does not have permission to synchoronize with your current settings. Contact your Exchange Server administrator.

Support Code: 0x85010004

- We have installed the SSL certificate on both Mobile (v6.1) and Exchange server (Exchange server 2007). We have message on or event log so we have communication between server and Phone.
- Exchange Active sync is enable
- We set full access permission in our IIS default web site

There is my my eventlog warning:
Event Type: Warning
Event Source: MSExchange ActiveSync
Event Category: Requests
Event ID: 1008
Date: 2008-08-06
Time: 08:50:23
User: N/A
Computer: SRVMAIL
Description:
An exception occurred and was handled by Exchange ActiveSync. This may have been caused by an outdated or corrupted Exchange ActiveSync device partnership. This can occur if a user tries to modify the same item from multiple computers. If this is the case, Exchange ActiveSync will re-create the partnership with the device. Items will be updated at the next synchronization.

URL=/Microsoft-Server-ActiveSync?User=levertm&DeviceId=7B0F4EA6E66DA1505989F7E6D0711CF4&DeviceType=SmartPhone&Cmd=GetHierarchy
--- Exception start ---
Exception type: Microsoft.Exchange.AirSync.AirSyncPermanentException
Exception message: There is missing Service Discoveryinformation in ActiveDirectory. The request cannot be processed.
Exception level: 0
HttpStatusCode: 403
AirSyncStatusCode: 0
XmlResponse:
This request does not contain a WBXML response.
Exception stack trace: at Microsoft.Exchange.AirSyncHandler.Handler.RequestMustBeProxied(String servername, ProxiedRequestInfo& proxyinfo)
at Microsoft.Exchange.AirSyncHandler.Handler.BeginProcessRequest(HttpContext context, AsyncCallback asyncCallback, Object extraData)
--- Exception end ---.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

At that point i'm trying to figure what services is missing in the Active directory


Any help will be appreciate

Thank you!!!!

Jean-Paul Leboeuf

jp.leboeuf@ggi-international.com

 

[GrimR]

On my server to test I just go to

https://server.domain.co/Microsoft-Server-ActiveSync

Not sure if that helps

 

[jleboeuf]

Thanks for the reply,

This is the error message i got when i try my URL server

Network Access Message: The page cannot be displayed

Technical Information (for Support personnel)
Error Code: 502 Proxy Error. The ISA Server denied the specified Uniform Resource Locator (URL). (12202)
IP Address: 192.168.50.1
Date: 08/08/2008 1:53:49 PM
Server: srv-isa.ggi.local
Source: proxy

Can you tell me what i should see exactly ?




Jean-Paul Leboeuf

jp.leboeuf@ggi-international.com

 

[GrimR]

I get a logon box Username and Password.
Seems you may have an ISA issue, any way of bypassing ISA to see if it works.

 

[wizkid00]

i have the same issue 1 out of 5 wm6 devices using certs will not connect same error code its driving me nuts! :/