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MM5.2 Exchange - Looping message twice in same file.

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bholzi88

IS-IT--Management
Nov 4, 2010
17
US
I have a user that, in most occurrences, recieves a voicemail both in his email and his VMbox that plays the message twice with a pause in between.

E.G..: "Hello this is a test message ... Hello this is a test message. If you would like to delete this message press - "

This is a strange issue, any ideas?
 
MM for Exchange sends the voicemail to the Exchange mailbox, so the Exchange mailbox is the same as the voice mailbox.

Is the message a forward or reply and maybe the pause plus the other recording is the original voice recording?

 
I see what you are saying. The message is not a forward or reply, just a general voice mail that comes into their mailbox playing twice with a pause in between - the recording is an exact copy of itself playing twice with maybe a 3 second gap.
 
Over the desktop in Outlook. I am still waiting to hear if the issue persists over the TUI.
 
And this is the only user on the system that get's this right ?

Ken Means

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
 
No - I have word of this trickling in here and there.
 
if you call and leave a test message to this user does it do it every time ? And if so what does the OHV show in live mode when you leave the message ?



Ken Means

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
 
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