Mitell 3300 ICP System, Prevent Certain Phones From Calling Outside Using "9"

[simjackson]

Hi Guys,

I have a mitel 3300 icp system, we realized that guests are making outside calls by dialing 9 first, is there a way to restrict these phones sets to only dial internal extension.



thanks and any help would be appreciated

 

[dryaquaman]

Give them a unique COR.
Then go to MAX digits dialed and allow that COR to only dial the number of digits in your extension length.

Dry Aquaman

http://www.university-music-on-hold.com

 

[simjackson]

Thanks A Million, Im New To The Mitel System, I Will Make The Changes.

 

[SXWizard]

There is an easier way. Assign the extensions a COR and assign that COR to a COR group. Then go to ARS, Leading Digits Dialed and assign that COR group to the leading digit 9 COR Group Number field. These extensions will then get Access Denied (reorder tone) when attempting to dial 9.

 

[kwbMitel]

I've never tried the Max Digits route but that definitely sounds easier.

Cor Group control on the leading digit will prevent 911 dialling (a big no-no is some areas)

I prefer Cor Group Restrictions by call type but this is far more complicated.



**********************************************
What's most important is that you realise ... There is no spoon.

 

[LoopyLou]

Using COR group blocking does however give you options if you wanted to allow them some limited outside access like to 1-800 numbers.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.