Mitel sx-200 Networking & Outbound CID Question Please Help

[rishusc]

We just put in a brand new 200 IP System
My phone vendor is saying that he cannot pass outgoing callerID on the system. We have a PRI line and phone compnay will pass multiple outgoing CallerID for the DID's we have. He says there is no place in the system where you can specify an outbound CallerID, so Phone company receive no callerID and passes the billing number as callerid.

Also he is saying that he can only configure the system with a 192.168.xx.xxx address and not the range we need to use 10.xxx.xxx.xxx. Is it True? He saying we need to upgrade to 3300 series so we can two IP addresses on the interface.
PLEASE HELP

 

[JustinKredible]

I would suggest that you check with Mitel and see if there is another VAR in your area that can service you. There is a Mitel "Presence" on this forum that may provide you with a specific course of action.



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You can't fix stupid...

But you sure can profit from it!

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[kwbMitel]

Your VAR would appear to either need more training or a lesson in ethics.

What you are asking for is within design parameters.

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Occam's Razor - All things being equal, the simplest solution is the right one.