We have a client with an old EL system and we have a wierd problem with ONS cards locking out.
Cards in slots Bay 1
1 - DNIC
2 - BNIC
3 - BONS
4 - BONS
5 - BONS
6 - BONS
7 - ONS
Bay 2
1 - ONS CLASS
2 - ONS
3 - ONS CLASS
4 - ONS CLASS
5 - ONS CLASS
6 - ONS
If a user calls out on any extension in slot 7, the call will complete but then all ports on the card go into dialing, then wait for ...., error, then lockout. No leds are lit on the card and no logs in the alarms. System has been reset, cards have been moved around. Only way to clear the lockout is by reseating the card in slot 7.
Any ideas folks?
Much appreciated.
Dave
Cards in slots Bay 1
1 - DNIC
2 - BNIC
3 - BONS
4 - BONS
5 - BONS
6 - BONS
7 - ONS
Bay 2
1 - ONS CLASS
2 - ONS
3 - ONS CLASS
4 - ONS CLASS
5 - ONS CLASS
6 - ONS
If a user calls out on any extension in slot 7, the call will complete but then all ports on the card go into dialing, then wait for ...., error, then lockout. No leds are lit on the card and no logs in the alarms. System has been reset, cards have been moved around. Only way to clear the lockout is by reseating the card in slot 7.
Any ideas folks?
Much appreciated.
Dave