Hi All,
Currently there mitel 8.0 system & also other system in cluster.
Now issue is all user are programmed as hot desk.
Now new user has joined office, I have shared user extension & PIN number.
But on user ip phone user is unable to get hot- desk key when boot up.
Further I have scan 5320 user mac address under Maintenance & Diagnostis > All ip telephone.
For this mac address, it's show state as "Unprogrammed"
& Registration reason = Unknown.
Ip phone has got IP address from DHCP server.
What must be issued & should I change 5320 ip phone or any thing can be done in Mitel MiB 3300 system.
Thank you in advance, for any suggestions.
Currently there mitel 8.0 system & also other system in cluster.
Now issue is all user are programmed as hot desk.
Now new user has joined office, I have shared user extension & PIN number.
But on user ip phone user is unable to get hot- desk key when boot up.
Further I have scan 5320 user mac address under Maintenance & Diagnostis > All ip telephone.
For this mac address, it's show state as "Unprogrammed"
& Registration reason = Unknown.
Ip phone has got IP address from DHCP server.
What must be issued & should I change 5320 ip phone or any thing can be done in Mitel MiB 3300 system.
Thank you in advance, for any suggestions.