topazdemon
IS-IT--Management
I am new to posting in these forums (I have used the information found here on occasion though!), so please forgive me if this is the wrong area of the site.
Our VOIP network uses Mitel 3300 controllers, and some areas are using the analog media gateways made by AudioCodes, MPX-11(1 &8)
Some of these MPX units are getting the following error, and I can find it in the manual, but there is very little information:
Major Board#1 Controller failure alarm BusyOut Line 7 Registration failure 5.1.2000 , 17:29:20.0
On the phone controller side, I see this in the maintenance logs:
Unusual SIP Registration Activities, 3179140 '404 Not Found' responses. Registration to sip:1007@x.x.x.18/sip:1007@x.x.x.18 was just attempted by SrcIP[x.x.x.18:5060] ViaIP[x.x.x.18:5060] ContactIP[x.x.x.18:5060]. Since the last log there have been 37 other log requests for 'not found' failures. Check the address to see if it is valid.
I 'x'ed out the first 3 octets of the address, but they are all the IP of the device.
The contractor has no idea and hasn't contacted MPX support (we don't have a support contract directly to AudioCodes).
Any help you guys can give would be appreciated.
Thanks,
Rob
Our VOIP network uses Mitel 3300 controllers, and some areas are using the analog media gateways made by AudioCodes, MPX-11(1 &8)
Some of these MPX units are getting the following error, and I can find it in the manual, but there is very little information:
Major Board#1 Controller failure alarm BusyOut Line 7 Registration failure 5.1.2000 , 17:29:20.0
On the phone controller side, I see this in the maintenance logs:
Unusual SIP Registration Activities, 3179140 '404 Not Found' responses. Registration to sip:1007@x.x.x.18/sip:1007@x.x.x.18 was just attempted by SrcIP[x.x.x.18:5060] ViaIP[x.x.x.18:5060] ContactIP[x.x.x.18:5060]. Since the last log there have been 37 other log requests for 'not found' failures. Check the address to see if it is valid.
I 'x'ed out the first 3 octets of the address, but they are all the IP of the device.
The contractor has no idea and hasn't contacted MPX support (we don't have a support contract directly to AudioCodes).
Any help you guys can give would be appreciated.
Thanks,
Rob