Mitel 3300 With AudioCodes Gateway - PRI Link Flashing 1

[Malex0408]

Hi

We have recently had a new Mitel 3300 system installed where I work. Which I must say is a great system.

Prior to the system installation we used a AudioCodes Mediant 1000 Telephony gateway that used for interfacing with some call control software.

The PRI card on the Mitel connects to the ISDN30 without any problems when connected directly to the system but when I plug the ISDN30 into the AudioCodes and then back to the 3300 the link light on the PRI card flashes and does not go solid green.

Can anybody help me with any troubleshooting tips on finding out why the connection is not being made when the ISDN30 passes through the AudioCodes.

Thanks in advance.

Mark

 

[danramirez]

Mark,

I'm glad you sorted it out.

Regards,

Daniel

 

[danramirez]

Mark,

Another great tool is the command DGT TRACE.

This will tell you if there is an entry in the ARS to handle the digits dialed, It will tell what Route is used, digit mode, etc

Example:

DGT TRACE 901132025200

Regards,

Daniel

 

[Malex0408]

Thanks,

I have plans to roll the system out across many sites over the next 12 months and I'm sure some of the commands I've learnt are going to come useful. I enquired yesterday with Mitel for details on courses they run.

Mark