I have a cluster of 3300 running MCD 5.0 and a ESNA vm for all. All of the public connections-PRI- and the vm are at site A. Calls are typically routed to the AA on the VM for the caller to make a selection. When the selection is made the call routes to the destination but the call rerouting options do not work and the call is disconnected after 5 rings. This only occurs for the remote 3300's. Any ideas??
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Mitel 3300 tranfer issue
- Thread starter choctaw
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- #2
What method of connection to the ESNA, SIP trunks or something else? Can you clarify that the call gets transferred and the hunt group rings but on reroute ( back to the ESNA I assume ) the call gets dropped after 5 rings? Any problem dialling the hunt group from a phone? Does it reroute on no answer in the proper fashion?
I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.
I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.
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- #4
I was able to resolve this and sorry for the delayed response, I've been out of touch for a while. Back trak- the public connection was via Mitel 2k with a DPNSS connection to the 3300- the COS CFNA timer for this link corrected the problem. The connection to the ESNA is SIP trunking and the HG did ring properly.
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