Hi,
I'm trying to register a Revolabs FLX UC 1500 with a 3300 ICP running 9.0.0.41. I see no errors, but I don't think it's working...no dial tone and when I try calling from the UC 1500 it says something like invalid number. I tried 9 + external number.
On the 3300, in System Configuration > Devices > User Configuration, I added a user, entering a name, extension, set Device Type to Generic SIP Phone and set a User PIN.
On the UC 1500, in SIP registration settings, I set Registrar to the IP address of the 3300, set Username to the extension number (then alternately, the name for the 3300 user--only using the last name field) and set Password to the User PIN.
I do have a SIP license (added to the 3300) for the UC 1500. The UC 1500 is configured for our voice VLAN.
Any ideas what I'm missing?
Thank you!
I'm trying to register a Revolabs FLX UC 1500 with a 3300 ICP running 9.0.0.41. I see no errors, but I don't think it's working...no dial tone and when I try calling from the UC 1500 it says something like invalid number. I tried 9 + external number.
On the 3300, in System Configuration > Devices > User Configuration, I added a user, entering a name, extension, set Device Type to Generic SIP Phone and set a User PIN.
On the UC 1500, in SIP registration settings, I set Registrar to the IP address of the 3300, set Username to the extension number (then alternately, the name for the 3300 user--only using the last name field) and set Password to the User PIN.
I do have a SIP license (added to the 3300) for the UC 1500. The UC 1500 is configured for our voice VLAN.
Any ideas what I'm missing?
Thank you!