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Mitel 3300 ICP - generic SIP phone (Revolabs FLX UC 1500) registration

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autoint

IS-IT--Management
Jan 23, 2006
42
US
Hi,

I'm trying to register a Revolabs FLX UC 1500 with a 3300 ICP running 9.0.0.41. I see no errors, but I don't think it's working...no dial tone and when I try calling from the UC 1500 it says something like invalid number. I tried 9 + external number.
On the 3300, in System Configuration > Devices > User Configuration, I added a user, entering a name, extension, set Device Type to Generic SIP Phone and set a User PIN.
On the UC 1500, in SIP registration settings, I set Registrar to the IP address of the 3300, set Username to the extension number (then alternately, the name for the 3300 user--only using the last name field) and set Password to the User PIN.

I do have a SIP license (added to the 3300) for the UC 1500. The UC 1500 is configured for our voice VLAN.

Any ideas what I'm missing?

Thank you!
 
Turns out the UC 1500 registered just fine. I was mis-dialing a number: including area code but omitting '1', which doesn't work with the way our 3300 is configured.
 
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