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Mitel 3300 Flow Chart 1
- Thread starter timshows
- Start date
Better" is so broad term. What is your goal? You just need to keep track of changes, produce a detailed visual diagram of all possible call scenarios for all tenants, document programming of the system?
Mitel has some recommended programming forms for documenting purposes. They are pretty good start, so you can decide how much of details you want in there.
Visual diagram will become messy and hard to understand. I think you will not be able even to finish it.
I have a diagram of our ACD system just because my boss wanted it. It takes half of the wall in the office.
I am not aware of any standard software which can parse 3300 forms and produce diagrams or other documents describing call routing.
Personally I have just charts in MS Excel linked together. Separate charts of all DID numbers, AA numbers, operator numbers, street addresses and etc. All this is cross linked, so when I'm searching for information I can start from different points depending what I already have.
Mitel has some recommended programming forms for documenting purposes. They are pretty good start, so you can decide how much of details you want in there.
Visual diagram will become messy and hard to understand. I think you will not be able even to finish it.
I have a diagram of our ACD system just because my boss wanted it. It takes half of the wall in the office.
I am not aware of any standard software which can parse 3300 forms and produce diagrams or other documents describing call routing.
Personally I have just charts in MS Excel linked together. Separate charts of all DID numbers, AA numbers, operator numbers, street addresses and etc. All this is cross linked, so when I'm searching for information I can start from different points depending what I already have.
- Thread starter
- #3
Hey Slapin, thank for your response. I know it was a broad term, but I was hoping to get someone that is a similar perdicument that knows of any resources.
I am not sure were those forms for Mitel are. Do they have a website that I could access to get those forms?
I know I am asking a lot here but would it be possible to get your MS Excel sheets that your have created? It sounds like it would greatly help my cause. Thanks.
I am not sure were those forms for Mitel are. Do they have a website that I could access to get those forms?
I know I am asking a lot here but would it be possible to get your MS Excel sheets that your have created? It sounds like it would greatly help my cause. Thanks.
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- #4
Not sure if this is exactly what you are looking for but you could try:
Its free so all it will cost you is time
Its free so all it will cost you is time
- Thread starter
- #6
No it is not exactly what I was looking for. Don't get me wrong it looks like a great tool. Slapin was closer with some sort of linked Excel spreadsheet that would have all DIDs, Call Flows, Directors, ports, ect. Is the one that was referenced by slapin avaliable?
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