Hello,
Is it possible to use IP to interface between the 3300 embedded voicemail and the PMS (Opera)?
The current Ip to Serial is acting up and would like to use ip instead of converters.
Thank you for any feedback and guidance.
Thank you both.
Port 6830 is listening. I updated the opera interface to connect to it. The hotel management worked instantly. Voicemail is still trying to connect. I'm assuming the 3300 is the server in this case. Any changes on the 3300 I need to make besides "Network" under hotel Options to get the VM to interface?
The issue may be Opera related. What kind of console is being used at the hotel? I assume a 5540 IP console? If so, open a telnet session to 6830. Next, manually check in a vacant guest room. Call that room extension and leave a voice message. You could also just set a wake up call for that room extension via the console. Check your telnet session to see if there's communication from port 6830. If so, Embedded VM is working as it should. Reach out to Opera for answers.
Just going back to basics, do you have the "Voice Mail Hospitality/PMS:=Yes" in the license form ? If you haven't (its not a default license) then I don't believe you will get the voicemail part of the PMS to work which sounds like the issue you are having.
We usually use a 3rd party voicemail for hotels, so not something I am overly familiar with.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.