MitelEngineering
Technical User
MitelEngineering (TechnicalUser) May 5, 2009
I have a customer with external Analogue trunks connected to a 3300 CXi, version 9.0 software. They are requesting caller line identity (CLI) on inbound calls to the 53xx series handsets. Is this possible? as no matter what I try it will not work. They definitely have the service enabled by the line provider and if you plug an alog handset directly into the line which supports CLI, it works fine. I've looked through some previous threads and people have suggested COS and circuit descriptor settings, but this doesn't seem to make a difference.
Anyone have any thoughts on this..
Many thanks
I have a customer with external Analogue trunks connected to a 3300 CXi, version 9.0 software. They are requesting caller line identity (CLI) on inbound calls to the 53xx series handsets. Is this possible? as no matter what I try it will not work. They definitely have the service enabled by the line provider and if you plug an alog handset directly into the line which supports CLI, it works fine. I've looked through some previous threads and people have suggested COS and circuit descriptor settings, but this doesn't seem to make a difference.
Anyone have any thoughts on this..
Many thanks