MITEL 3300 - Auto Attendant Greeting

[Jose Moreno]

Hi All,

Theres has to be a way to make a better Auto greeting for better sound quality than converting a wav file to VOX. It sounds so muffled and quality is not there. I've tried uploading WAV but apparently is not compatible.
You guys have any idea on this?

 

[nytalkin]

What software is running? Are you using the embedded AA?

I suppose you're entitled to your opinion, I'm just not going to suppose very hard.

 

[Jose Moreno]

I used both filezilla when I have the VOX file and also thru chrome upload and make the vox file thru Adobe audition.

 

[Lundah]

It’s going to get compressed down to G.711 anyway, so keep the source audio simple. To upload, the source file has to be 8khz U-law .wav.

 

[jpruder]

You can also bandwidth limit any conversion as mulaw/alaw is voice based and only exists in a limited range. This is likely to be around 300-3300 Hertz, there might be some disagreement for this range. As this is sampled at 8KHz, and according to Nyquist, sample at twice the highest the range might be 0-4000 Hz