slav09091969
IS-IT--Management
Hi all, anyone seen any issues with ACD call routing failing? We have a system running 6.1.5.4 which will work fine but then all of a sudden callers will not get any RAD and they will just ring out until a agent answers? We did have another issue with the same system that wouldn't allow us to add devices despite there being more than enough licenses. This needed a reboot to resolve! Do we potentially have a db corruption, if so any tips on resolving? Cheers