We have multiple customers on 9.1.9 and we are on SE 10.0.2. Calls that are answered by voicemail are not logging as missed. Yes, before you say System --> Telephony --> Call Log --> Log Missed Calls Answered at Coverage, it's already checked on all of these customers. Is this a new "feature" of the newer releases, or is this an issue?
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Missed calls answered at coverage not showing
- Thread starter sgrossman
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Yep known issue, I found it reported it to Avaya, they confirmed it and provided me with a private patch. I havent tested the patch (but they did in the lab) as it is for my production system and would require an out of hours patching which I honestly cant be arsed to do, therefore the one person in my company who noticed it is just having to make do.
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