Migrating to 5 digit dial plan 1

[Stinney]

Has anyone gone through the pains of migrating to a 5 digit dial plan?

Any advice or "gotchas" to look out for?

Did your company's Telecom/IT group do it or a vendor?

I know that there are a lot of things that will need to be touched: Dial Plan, Stations, VDNs, Vectors, etc. in the switch, and adjuncts such as CMS, CTI systems, Call Recording, etc. Did you encounter anything that no one thought of changing?

Any information would be appreciated. Thank you.

- Stinney

Favorite all too common vendor response: "We've never seen this issue before.

 

[phaith]

Anyone know how I could get a copy of Provision? My company is looking into converting froma 4 digit to 7 digit dialing.

 

[phoneguy55]

phaith,

Provision is used by Avaya and Avaya Business Partners. The software is very expensive so an end user wouldn't want to have it. Call your local BP to have them do the conversion for you.

 

[imdue]

PHAITH - What prompted your company to jump from 4 digits to 7 and not 5 or 6?