MICS with low volume 1

[thebiggerhalf]

I have a client with an MICS rev. 5.0 and a Flashtalk2 rev 2.0.01. The volume on inbound calls is very low when it goes through the AA. I've changed the Caller I.D. cards and the voice mail. The volume directly on the underground is fine. Any ideas?

 

[endlesswinter]

Try different ports feeding the voicemail,as well as new jacks and line cords on the VM ports. Then try software and last swap the KSU.

 

[curlycord]

also try a phone on all the vmail ports but turn set relocate off first!

=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[RikRodgers]

I assume all the live answer calls are good? That in itself rules out the line card.

 

[thebiggerhalf]

The customer is not sure if the've picked up a live call or not. I'm going to extend their rings before AA so they can answer all calls live as an experiment then will re-post the problem with a narrower field of description of problem. Thanks everyone for the help so far.

 

[NETWT]

What's the Volume like When A Caller Leaves a Voice Mail MSG
If the MSG is Low Then it will be flash

But thats a new one on me where VM Transfers the call and the Volume is Low

 

[thebiggerhalf]

NETWT, good question. Never thought to ask the volume of messages left. There's always Monday!