I have a MICS 4.1 with PRI attached to Startalk Flash VM. If I specify Pool 1 as the outdial for message notification it will not outdial. If I specify a line it will outdial for about a week then quit until a different line number is specified. There are no analog lines attached to the system, all PRI tunks are available for outdial by dialing 9-area code-number. Any Ideas why I cannot specify the pool? Or why it works for a short period of time when the line number is specified then quits?
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MICS w/ Startalk 2.0 Message Notification
- Thread starter iwant750
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WOAH there partner!
Not only will you have to upgrade the voice mail system, you'll also have to upgrade the telephone system to at least 6.1 or higher (might as well go for 7.1) with a release 2 NVRAM pack just to interface correctly with PRI!!!
This is a well known issue that has been discussed to death in this column over the last few years!
Once you do all that, the programming option you're looking for with regard to remote notification is "route" as opposed to "pool" or "line".
Phonehed in Dallas
Not only will you have to upgrade the voice mail system, you'll also have to upgrade the telephone system to at least 6.1 or higher (might as well go for 7.1) with a release 2 NVRAM pack just to interface correctly with PRI!!!
This is a well known issue that has been discussed to death in this column over the last few years!
Once you do all that, the programming option you're looking for with regard to remote notification is "route" as opposed to "pool" or "line".
Phonehed in Dallas
curlycord
Programmer
iwant750 you should select any pool other than 1 when you use PRI.
Lets us know if works.
=----(((((((((()----=
curlycord
Lets us know if works.
=----(((((((((()----=
curlycord
curlycord brings ups a good point, use a pool that has nothing assigned to it. Even though you have a PRI by default all other lines are assigned to Pool A even though you don't have them connected. I know it does work because I've done it with a Flash and also a NAM. I just don't have either one anymore because of upgrades. good luck
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Pretty sure you dont need it, but yes I've tried it with the 9 which is the destination code. I'm thinking the flash is too old. I have a NAM that I'm going to try instead. These systems have worked together for years when we had analog lines. Recently disconnected all the analogs leaving only the PRI.
Well, you may think I'm crazy but there's no point in doing any more trouble shooting until you correct the REAL problem here!
As I mentioned here in a previous post:
Not only will you have to upgrade the voice mail system, you'll also have to upgrade the telephone system to at least 6.1 or higher (might as well go for 7.1) and you MUST have a release 2 NVRAM pack just to interface correctly with PRI!!!
This is a well known issue that has been discussed to death in this column over the last few years!
>>>> LOOK IT UP MAN!!! <<<<
I didn't dream this! I've seen it happen way too many times before! System may run fine for years before any real problems become evident and those problems may seem totally unrelated to any PRI software issues but they are!
Once you correct your software mismatch (with PRI), the programming option you're looking for with regard to remote notification is "route" as opposed to "pool" or "line".
Phonehed in Dallas
As I mentioned here in a previous post:
Not only will you have to upgrade the voice mail system, you'll also have to upgrade the telephone system to at least 6.1 or higher (might as well go for 7.1) and you MUST have a release 2 NVRAM pack just to interface correctly with PRI!!!
This is a well known issue that has been discussed to death in this column over the last few years!
>>>> LOOK IT UP MAN!!! <<<<
I didn't dream this! I've seen it happen way too many times before! System may run fine for years before any real problems become evident and those problems may seem totally unrelated to any PRI software issues but they are!
Once you correct your software mismatch (with PRI), the programming option you're looking for with regard to remote notification is "route" as opposed to "pool" or "line".
Phonehed in Dallas
phonehed I understand what your saying but I have got it to work on a NAM and a Flash by doing what we've talked about. Set it up to dial out using a Pool that has nothing assigned. Then in the dial string you put desti + number you want. But as you stated if you upgrade it all then it will work.
curlycord
Programmer
Try another pool like 3, 4 or 5.
And like Hawks says put in the Dest code your programming in routes and then the phone number to call.
=----(((((((((()----=
curlycord
And like Hawks says put in the Dest code your programming in routes and then the phone number to call.
=----(((((((((()----=
curlycord
Again if its below the release i stated its going to be a problem.
Flash Voicemail must be upgraded to 2.0.10
6 months until ski season starts...sadly i must resign myself to the warmer weather"this will include a normal 8-5 work day, 5 days a week"
Flash Voicemail must be upgraded to 2.0.10
6 months until ski season starts...sadly i must resign myself to the warmer weather"this will include a normal 8-5 work day, 5 days a week"
hawks, I don't doubt that you can find a way around some of the issues caused by this particular software mismatch but that system will never be trouble free until the real problem is addressed and corrected.
Slapping a band aid on it isn't very good advice in my opinion.
The correct solution to this problem is a dual upgrade.
Phonehed in Dallas
Slapping a band aid on it isn't very good advice in my opinion.
The correct solution to this problem is a dual upgrade.
Phonehed in Dallas
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