My company is considering a Nortel MICS system for each of our two locations, with digital trunks and 3 tie line channels between the systems. The locations are in two different cities.
However, another sales person recently told me about the Business Communication System and said that we could eliminate the tie line and use VoIP and good Internet connections to connect the systems.
Now, I'm a little skeptical about VoIP, having heard from several people, one a good friend in the telecom business, that it's just not ready for prime time. It may be ok for in-house LAN-connected phones, but I'm concerned about dropping packets on an Internet connection, even a T-1.
Does anyone have any experience with the BCS, specifically the VoIP capabilities and signal quality? Is the BCS as reliable and robust as the MICS? Any info would be appreciated.
Thanks!
However, another sales person recently told me about the Business Communication System and said that we could eliminate the tie line and use VoIP and good Internet connections to connect the systems.
Now, I'm a little skeptical about VoIP, having heard from several people, one a good friend in the telecom business, that it's just not ready for prime time. It may be ok for in-house LAN-connected phones, but I'm concerned about dropping packets on an Internet connection, even a T-1.
Does anyone have any experience with the BCS, specifically the VoIP capabilities and signal quality? Is the BCS as reliable and robust as the MICS? Any info would be appreciated.
Thanks!