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MICS SYSTEM

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telllman

Vendor
Feb 9, 2010
337
CA
I have a client that has had a PRI or meglink for 6 years. For some reason the caller ID is displaying only their number on the outbound side. At some point it showed name. The Telco says they have no issue all features are turned on. I have been asked to go in. I have a few MICs systems out there with PRI. I do not recall that we send name out on Pri line. I know on BCM we can put in name not aware on MICS. Is there anything you guys can recommend ???
 
There is a place on the MICS just like the BCM for the name. We never used it because it caused some problems

OLD ROLMEN WORKING ON NORTELS AND AVAYA
 
So you just enter in the clients name and that is it no other programs ???
 
Look under OLI programming

=----(((((((((()----=
curlycord

small-logo-sig.png

Toronto Canada
 
Look under System Programming and go to Business Name.
 
OLI# - Just deals with displaying what shows on outside number dialing hence (OUTGOING LINE IDENTIFICATION)

I would personally use Telco to handle displaying the name you want to display.

Jeremy J. Carter
Charm City Communications
Avaya/Nortel
Sales. Service. Installation
 
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