MICS ringing question

[bevcomm]

After getting a quick response to my last post, I decided to try again

Customer wants to have all 8 lines APPR&RING on his set. If the receptionist is in, there is no need for him to listen to the lines ring all day from his back office. If the receptionist takes the day off, he needs to be able to know when the line is ringing so he can answer the phone.

Do-able?

I was thinking DND, but that stops intercom calls too.

thanks

Matt




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"nothing's obscene if we only close our eyes

 

[WhiteStarMI]

There is a couple of ways you can do this.
1)Just have his lines appr and when the operator takes the day off FWD the call to his phone.

2)Use the services button if your already using it for nights you can add a lunch and put all the phones you want to ring in a ring group.

Either way you choose to use the operator will have to do something on her phone to allow his phone to ring.

Hope this helps.

 

[bevcomm]

There are 2 phones that could benefit from being quiet during the day if the receptionist is there... so the FWDing wont work.


I guess I will "rtfm" to figure out how to program the night ring. I'll be sure to post any questions in here

Thanks again