MICS line pool access codes

[mcblalb30]

I am trying to program a line pool to have a n access code of 3, but the system seems to only allow an 8 or 9. Any idea how to make 3 a viable option?

Thanks,

 

[exsmogger]

You've got a conflict in your numbering plan. You'd have to renumber all extension that begin with a 3 to use it as a pool code. I'd suggest using 9.

Brian Cox

http://www.jandjcommunications.com

 

[mcblalb30]

That's strange because all extensions start with 2.

I guess if I go into Sets I will find some in the 3 range. Can I just delete those and then use 3 as an access code?

 

[RikRodgers]

You would have to do a change dn for all ext's that start with 3, and the B2 DN's, too. You can't delete an extension.

 

[exsmogger]

As Rik noted many techs forget about the B2 DN assigned to all extensions. So even though all your extensions begin with 2, I'd bet all the B2 DNs begin with 3. That's a lot of renumbering which is why I suggested just using 9.

Brian Cox

http://www.jandjcommunications.com

 

[mcblalb30]

When I go into Terminals and Sets I don't see any extensions that start with 3. And I can't enter a set number that begins with a 3.

The really strange thing is I can't use any number besides an 8 or 9 as a line pool access code, everything else is just not accepted by the system.

I may be wrong but isn't the B2 DN an Option PBX feature? Never heard of that on a MICS, all the second line buttons are intercom keys as far as I can see on this system.

Thanks for the help.

 

[jpanzer]

B channel DNs are always enabled and cannot be disabled. You never really know they are there. If you have a system with an expansion card and have expansion modules, then you may have B-channel DNs in the 3xx range. If you start at 221 and have 1 016 expansion mod, then your B channel range may go into the 3xx.

Unless you have multiple outbound routes that you need to use 3 for, probably best to stick with 9. If you have a 9 already, then use 8.

One thing you may consider and may clear your dialing plan, use 4 digit extensions. This will allow you to free up a few things.

John Panzer

 

[exsmogger]

If you go into Maintenance and check port/DN status and put in a working DN number, you will see the option to toggle to the B2 DN. That will tell you what the numbering is for your B2s.

Brian Cox

http://www.jandjcommunications.com

 

[mcblalb30]

Ok, thanks, I forgot about the Port DN status, it's been a while since I've done anything but minor programming on a MICS. I will check that out.

there is an expansion module, a 12x0, so that probably explains the DN's in the 3 range.

the thing is they have 2 lines pools already, so 8 nd 9 are used already. I know 7 is for hunt groups, but I should be able to use 5 or 6, yet that was denied as well. maybe there's a stray DN starting with those numbers I didn't see.

I'd rather not renumber extensions to 4 digits if possible. I guess if needed I can go to 2 digit line pool access codes.

Thanks again for the help.

 

[mcblalb30]

Ok I found a bunch of DN's in the 3 range in Port/DN status so that's out. I also found 6 in there so that's out. 4 is used in conjunction with remote call forwarding so that's out. Only one left is 5. I found 1 DN, 555, that's not really used. I changed the DN number, but it still shows up in Port/DN status,and I can't use it as a line access code. Any ideas how to make this work?

Thanks

 

[exsmogger]

You could use 2-digit access codes. For example 91, 92, 81, 82 etc.

Brian Cox

http://www.jandjcommunications.com

 

[mcblalb30]

yeah that's probably what I will wind up doing, already ran it by the customer and they seem ok with it.

Thanks

 

[exsmogger]

Also check to see if 5 is used as the park code. If you don't use this feature just change it to "None" Then you should be able to use 5 as a pool code.

Brian Cox

http://www.jandjcommunications.com