Micros Touchscreen Designer 1

[MZ117]

System: Micros 3700
Version: 4.9.4.3103

I'm hoping someone can answer this question, and I'm going to try to explain as simple as possible! Trying to update the Food Screen (main screen where you have options like Beverages/Entrees/Appetizers/Liquor/etc.) and I want to have the receipt show on the same screen. <u>I know I can do that by going to "Touchscreens" and changing "Template" from TableObject to Detail2...</u>

My question/issue is this... All of the templates take up too much space and I want to have buttons under where the receipt would be (like a next seat/clear last/etc)... Is there a way I can insert a button under TouchScreen Designer using the TableObject template and specify a specific size for the receipt using categories/functions as opposed to a specific layout?

There must be some way to do this because a Google Image search shows SEVERAL designs where the receipt is only in say the top-left corner of the screen and the bottom 75% of the screen has server buttons, so there has to be a way to resize the actual size of the receipt somewhere....​

Any help would be much appreciated!

THANKS!

 

[Moregelen]

Oh. Here we go. Someone in the Micros general group posted a version of the Theme Designer and included the .doc guide with it.

https://docs.google.com/file/d/0BzaFTAvm6SWoejVtcEhiaHJUZXc/edit?usp=sharing

 

[MZ117]

Thanks. The doc file seems to indicate this would fix my background issue with glare, but I still can't get the program to load. Is there another configuration file I need or a setting somewhere? Same message "This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."

Thanks...!

 

[Moregelen]

Huh. Do you get that error just opening it? I haven't tried saving a theme, but I'm not having any issues creating a new one and toying with settings. Do you have the .NET framework installed? I haven't checked, but there may be dependencies.

Also, I have the bulk of the SIM done, but I was wondering.. the logic on the tip check.. is it checking total tips including declared and comparing to a percent of their net sales? Or is it only checking the declared tips? I'm actually assuming it is checking total tips...

I'm using part of the same view that is used in the 40 col report, so it will be using the same data as the actual employee checkout...

format sql_cmd as 		"SELECT", 		"   ttl.net_sls_ttl,", 		"   ttl.tips_decl_ttl", 		" FROM", 		"   MICROS.emp_def def,", 		"   MICROS.rest_def sdef,", 		"   ((MICROS.shift_emp_ttl ttl LEFT OUTER JOIN MICROS.shift_emp_ot_ttl otttl ON", 		"      ttl.shift_seq = otttl.shift_seq AND", 		"      ttl.store_id = otttl.store_id AND", 		"      ttl.emp_seq = otttl.emp_seq) LEFT OUTER JOIN MICROS.order_type_def odef ON", 		"         odef.order_type_seq = otttl.order_type_seq) LEFT OUTER JOIN MICROS.v_R_employee_team_ttl vrett ON", 		"            vrett.emp_seq = ttl.emp_seq AND", 		"            vrett.shift_seq = ttl.shift_seq AND", 		"            vrett.store_id = ttl.store_id", 		" WHERE", 		"   ttl.emp_seq = def.emp_seq", 		" AND   sdef.store_id = ttl.store_id", 		" AND   ttl.shift_seq = ", shift_seq, 		" AND   def.emp_seq = ", emp_seq

So I can't already check if they declared tips (well, if it isn't a zero dollar value at least) and I can also pull all of their other tips (charged, indirect, etc) add it all up and use that as the % of sales check...

 

[MZ117]

Sorry for the delayed response; was gone this weekend! Yes, it won't even open (I get the error when I double click the *.exe file). WinXP with .NET Framework (Micros Corp is upgrading box to 7 in like 3-4 weeks).

In regards to TIP logic... There is a MICROS setting:

System --> Restaurant --> Options --> TIP TRAC --- TIP TRAC CASH PERCENT (3)​

The description states:

[ul]
[li]- Enter the minimum percentage of cash tips based on cash sales that each employee must declare before closing out.[/li]
[/ul]

So... I believe it looks at total tips and says "If you don't have at least 3% (or whatever number is there) cash tips, then you can't proceed and get your server report.

 

[MZ117]

Is there a configuration file perhaps that goes with the ThemeDesigner? What directory do you have it in?

 

[Moregelen]

I have it in my google drive folder and don't even extract it from the zip. Have you tried opening it on a windows 7 machine?

Correct me if I'm wrong but the way that description reads is that it's only comparing your cash tips to your cash sales instead of adding up all the tips and comparing to all sales?

 

[MZ117]

That seems correct... Cash Sales are smaller than CC so it would make sense that the tip percentage would be smaller...

As for the program, yes I have tried on Win7 and even on Win8 just to try it... Same issue... Makes me think there is a *.dll file or something its looking for that it can't find?

 

[Moregelen]

Very strange. My laptop is a fresh install of windows 7. The only program I have installed right now that isn't a stock windows thing are the visual c++ runtime libraries and visual studio express. It's a fairly new (as in got it friday) laptop so I've not gotten around to installing much on it yet.

 

[MZ117]

Hmmm....... That is weird... MAYBE try uploading it as a ZIP instead of an EXE (I don't know about Google Drive but some companies like dropbox do weird things to exe files for security...)

 

[MZ117]

Still nothing :-( And I re-installed .NET framework. I'm guessing there's a configuration file that the InstallShield would setup, but alas.... :-/

 

[Moregelen]

I don't think so. I never ran a setup and it runs just fine for me x_x
I can ask on the micros group if anyone knows.

 

[MZ117]

Yea, if you don't mind. I don't know what else to try! Same error message on XP, 7, and 8...

 

[Moregelen]

So not the best video because I shot it from my phone while randomly pressing buttons but I thought given that you indicated you do a lot of pizza you might want to see Micros' pizza builder

http://m.youtube.com/watch?v=KXHDrvAL-7A

 

[MZ117]

That seems very similar to our other locations and makes it look much easier than what we're doing now! Is there a cost for this or just an upgrade/module?

 

[Moregelen]

No, its just a module that shouldn't, as far as I've seen, require extra licensing.

One of the great things about Micros, is that if you go through a dealer rather than eBay everything is standardized. Pizza builder is tedious to setup, but if you have a chain of restaurants, you can set it up on one RP5800 (the box RES 5 is being rolled out on for new sites), and then just image a new hard drive for each new site. Plus this means you can keep a lab to test changes on first, and if a hard drive craps out at a location, you can just image off of that lab computer and have them up and running without having to rebuild a new image.

Now, as to pizza builder? Unless you only have a couple of store, or all of their menus are the same, I really wouldn't recommend investing a lot of time in it because its very tedious to setup. So if you had 10 pizza places but all with vastly different menus I wouldn't want to tackle that. It isn't hard, just tedious. But if its a chain and all of their menus are the same, you can just build one image and copy it over every time you roll it to a new store.

You have a lot of other considerations of course (I think Micros has something similar to the caller ID thing through the JTech stuff, but I've never seen it in action)... I'm rambling right now...

Its been a tiring week.. lots of rush jobs, plus spending an entire day fixing a program someone else wrote... my brain is a bit fizzled.

 

[MZ117]

Sorry for the late reply again; out of state this week! I bet; you seem busy! I sent an e-mail to our local Micros guy about the pizza thing. That would be extremely useful for us; we do 50+ a day at least, so that would be a MAJOR benefit! Never knew anything like that existed for Micros!

 

[Moregelen]

I spent most of this week running around to various places installing equipment; spent most of my time in the car sadly enough. And then when I finally did get back in the office I have some fires to put out, plus some custom things to tackle. It hung me up for an entire day getting a stupid little meal chit SIM working; it automatically prints a meal chit when they clock in (checking of course to make sure they haven't already gotten one). Sounds easy.. turns out you don't have access to really any variables in the clockin event. Joy...

Hopefully this weekend I can tackle the half complete SIM I offered to help you with; I'll also hit a buddy up to see if he has the documents on Pizza Builder because I can tell you from personal experience you're probably going to get charged an arm and a leg to have pizza builder setup.

 

[MZ117]

Ok, thanks again. And for the pizza builder that would be great! I more or less re-config'd everything when we took this location so hopefully its not too hard! Is the pizza module something I can just "activate" or is it something that needs to be installed by Micros?

 

[Moregelen]

From what I understand (I've never set it up) its a built in module. Doesn't even have a separate license code. It's like COM though, tedious to setup so most people don't.

 

[MZ117]

Gotchya. So like a Touchscreen I need to create then? If so, how do I add the elements?