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Messaging Server 4.2 no lamp blink 1

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westhouse

Technical User
Apr 23, 2010
7
IT
Hello
I have a mx-one TSW VERSION=CXP1010115/4/TSWSP04/R5A
a MX-ONE messaging voicemail 4.2
version 7.90 buid 256 service pack 1
that it's connect direct a iplu R3F
The voice mail work but the signal in the phone for the message waiting not work. The lamp not blink
I have 2 voice mail sistem connect a the mx-one. The lamp blink only for the voice mail sid 1 not for the sid 2
This is the configuration:
<ipgdp:lim=2;
GATEKEEPER DATA
LIM % FREE
2 90
DOMAIN: VOICEMAIL
CODECSLIST :
MAXCALLS :
AVAILABILITY:
AREA CODE :
EMERGENCY DIR :
EMERGENCY A-NUM:
EMERGENCY A-TON:
<ICFUP;
INFORMATION COMPUTER COMMON FUNCTIONS DATA
UPDATING START TIME IS 01:30
MESSAGE WAITING FUNCTIONALITY IS ALL
INFORMATION COMPUTER EQUIPMENT DATA
IFCIND IODEV EQU RATE DFMT UPDFCN PARITY CCHECK
1 001-0-72-0 1200 4 YES EVEN YES
TXC=YES FILLER=32 ICEXG=NONE
2 YES
ICEXG=NONE USER=GENERIC
END

<vmgep;GENERIC VOICE MAIL DATA
DIR IFCIND
22051 2
22052 2
22053 2
22054 2
22055 2
22056 2
22057 2
22058 2
VOICE MAIL GROUP DATA
GRP IFCIND
5610 2
END

<vmPOP;VOICE MAIL PORT DATA
DIR PORT IFCIND
22014 01 1
22015 02 1
22016 03 1
22017 04 1
22018 05 1
22019 06 1
22020 07 1
VOICE MAIL GROUP DATA
GRP IFCIND
1600 1
END

<IPEXP:DIR=22051&&22070;IP EXTENSION DATA
DIR IP ADDRESS RAS PORT CS PORT BACKUP POS PASSWORD
22051 172.28.18.6 1037 1036 -
22052 172.28.18.6 1039 1038 -
22053 172.28.18.6 1042 1041 -
22054 172.28.18.6 1044 1043 -
22055 172.28.18.6 1046 1045 -
22056 172.28.18.6 1048 1047 -
22057 172.28.18.6 1050 1049 -
22058 172.28.18.6 1052 1051 -

<ICMWP:SID=1&2;INFORMATION COMPUTER MESSAGE WAITING DATA
SID DTXT KFCN DIG
1 B5BSB01B MWC 1600
2 5610 MWC 5610
<gedip:dir=22051;DIRECTORY NUMBER PROFILE
DIR LIM CSP CUST LANG MCOST BSEC
22051 2 1 - F - 0

END

<gespp:csp=1;COMMON SERVICE PROFILE
CSP TRAF SERV CDIV ROC NPRES
1 1101010101 2001511001300 01500111 000001 0010

<ghdap:grp=5610;GROUP HUNTING DATA
GRP LIM SERV TRAF SEL QUE CUST RLTC DIR
5610 2 10000 15 100000 10 0 22051
22052
22053
22054
22055
22056
22057
22058
END


In the messaging server i have configure:
Switch: Ericsson Mx-one /md110 connect IP
under switch section the hunt group 5610
under integration option
the voice message system sid 02
sip proxy server address 172.28.18.6 (the ip of the server)
local ip address 172.28.18.6
under the proxy setting the gatekeeper Address 172.28.18.5 (ip address of the iplu)
Domain Name VOICEMAIL
What is the problem?
Thank you
 
There is an MWI field in the OneBox that needs to be changed from 3600 to 240.

Open the Integrations Options dialog. You should see “MWI Subscription period in secs” field whose value is set to 3600. Change that value to 240 and save it. Check the dialog box again and save it again. This step will ensure that the configured value is now saved into the integration data. Restart MX-ONE Messaging, i.e. OneBox.

///doktor
 
Sorry, this value can only be changed if you have OneBox 4.2 (AVST 7.92, build 235), so this is not your way to solve it.

///doktor
 
I can that you have 2 voice mail system connected to your MD110 TSW.
The OneBox will not sedn out MWI signals (MEW button light up).
If you go to any user connected to the OneBox there is in the Administration program under Subscriber / Presentation or Features. Here you have the posibility to test the messaging lamp. Have a try...

///doktor
 
You can try this GESPI:

GESPI:CSP=1,TRAF=0100151515,SERV=2010700000300,CDIV=11300000,ROC=000001,NPRES=0010;

Also check if the program MWP exists in all the LIMs.
CNPIP:UNIT=MWP;

Maybe you can restart this program unit:
RFPUI:UNIT=MWP,LIM=1&2&3;



///doktor
 
Hello
i have test the modified of gespi and i have restart all the programm unit.
I have try to test the message waiting lamp trought the features on the messaging server , but the lamp is always off
Whit icupi i have error in ifcind 2 .
INFORMATION SYSTEM UPDATING NOT SUCCESSFUL
IFCIND CHANNEL ERROR DETECTED
IFCIND
2
END

It's normal when the connection it's ip ?
thank you
 
Hello
In the server messaging 4.2 , in the server properties ther is a red voice:
Client Messaging License 0/-1
Is this the problem
 
To get the non-working ICUPI - to work again, do this:

Find all LIMs where the programs DIM and DIR and MWP are placed.
CNPIP:UNIT=DIM&DIR&MWP;

Restart the units:
RFPUI:UNIT=DIM,LIM=;
RFPUI:UNIT=DIR,LIM=;
RFPUI:UNIT=MWP,LIM=;

Remember to restart all units in all LIMs.

Then check your Proxy settings in the OneBox:

Please write all settings from the OneBox concerning these setting (IP adresses must match, and ports should also be like 5080 and 5080)
If you just upgraded from 4.1 then the last field that used to be an IP address, should now be a port numbr.




///doktor
 
In the integration options i setting:
required parameters:
SID :02
sip proxy server address 172.28.18.6
sip proxy server port :5060
local ip addres to bind on: 172.28.18.6
sip local connection port : 5080
-------------------------------
proxy setting :
gatekeeper address :172.28.18.5
Domain Name: VOICEMAIL

I have not configure other setting.
After the restart of the unit mwp ,dim and dir, the icupi not function again.
 
You need to set the SIP parser qualifier string in the integration options i setting: Required parameters.
This field should set to: 172.28.18.6.

Then it should be OK.

Has it been working before?



///doktor
 
Hello
I have setting this parameter in the Sip parser and now the message waiting lamp it's ok

Thank you very match doktor
 
Thanks for the update! Nice to hear that this excellent product now work to your satisfaction...

///doktor
 
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