Medpropt minor alarm?

[CERL]

I have a G3si V11. I have 8 minor alarms for Medpropt with error codes 769 and 513. The code 513 has aux data of 19. I can't find the procedure to fix these alarms anywhere. Anyone know how I can fix this?

 

[phoneguy55]

Can you ping the medpro?

 

[Trav4620]

http://support.avaya.com/elmodocs2/comm_mgr/r5.0/03-300430_4.pdf

Look under Chapter 5 for Maintenance object Medpropt. It gives descriptions of error codes and testing procedures.

hope this helps.

 

[CERL]

Its not taking any of the ping commands. Is the command ping medpropt?

 

[lever]

ping ip-address <ip address of medpro> if you need to know this run command disp node-names ip

lever

 

[CERL]

Yes, I can ping the Medpro. It passed.

 

[phoneguy55]

is it busied?

 

[CERL]

Should I try to release it?

 

[lever]

it can't hurt, but check the status on the board.

"status media-processor board xxxxx"

lever

 

[CERL]

It's not taking that command. I did a "test board xxxx" Some parts passed and I had a few abort. Test 1505, abort error 2806 and test 1407, abort error 1. The ports with test 1407 error 1 had the minor alarms on them.

 

[CERL]

Do I have a bad Medpro?

 

[4merAvaya]

Try 'busy board [slot]', 'reset board [slot]', 'release board [slot]'.

Kevin

 

[ONsiteengineer]

How was it? is it already fix?