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MD110 VOICEMAIL "DISK ACCESS ERROR"

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MrTek8

Programmer
Aug 10, 2011
20
KE
Hello all,

Does anyone know how to solve this? I have an integrated voice mail system on MD110 BC13 that hangs often. I want to clean it and reinitiate without formatting. I have removed the voice mail from all extensions with IVBOE, but still i see that 31 mail box licenses are being used when i print LIDAP. I dont know what is using these 31 licenses, and i dont seem to find any other extension with activated voicemail.

I get this error as well
IVBOP:DIR=ALL;

VOICE SYSTEM DATA PRINT
VSD DIR VCAT PERGR LANG NEW-SAVED-TIME
6666 8301 *** DISK ACCESS ERROR ***
6666 8420 *** DISK ACCESS ERROR ***
END

DIR 8301 and 8420 are non-existent extensions, although i also tried activating the ext numbers then remove the voicemail but still doesnt work. This error is persistent and i believe it is what is taking the 31 licenses.

Please help with ideas how i can clean this.

 
Sounds like VSU has failed, needs replacing and reset up all the mailboxes,

Best parnum
 
First you need latest firmware on SPU2 and then format hard drive and copy prompts back onto it-this will fix Disc access errors-if license is still faulty rebuild it from INL or get Aastra to fix it
 
Hi,
You may lose all mailbox info.
Did you try:
IVHDI
IVUPI

Cheers,
CAF
 
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