HI,
I have a customer who requires just a "beep" tone instead of silence whilst customers are on hold. I have looked at ASPACarnum=177 and this is set to 0. PARNUM 154 is set to 2 for available music sources. PARNUM 177 can be set from 0-7 in Alex. Is there a setting to get this to work as ive tried to change the option but still silence on the parked call.
Many thanks for your help,
Triplebee
I have a customer who requires just a "beep" tone instead of silence whilst customers are on hold. I have looked at ASPACarnum=177 and this is set to 0. PARNUM 154 is set to 2 for available music sources. PARNUM 177 can be set from 0-7 in Alex. Is there a setting to get this to work as ive tried to change the option but still silence on the parked call.
Many thanks for your help,
Triplebee