I make a second entry for a existing user and extension in the telephone directory and save it, then i check the user and devices form and the switch repopulates this form with this new entry and the existing one Any body noticed this, I am running 5.0 sp2 pr1
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
MCD 3300 Telephone Directory
- Thread starter chelmik12
- Start date
- Thread starter
- #3
I think that is a feature not a fault
Say for example the sales office has 1 phone but 3 people share it
In telephone directory you can add
ext 202 Bob Smith
ext 202 Fred Bloggs
ext 202 Anne Norks
that way anyone searching for those names can find them and call the number
You would also have
ext 202 Sales and set this to be the Prime name so that when the phone makes calls it shows as Sales
If I never did anything I'd never done before , I'd never do anything.....
Say for example the sales office has 1 phone but 3 people share it
In telephone directory you can add
ext 202 Bob Smith
ext 202 Fred Bloggs
ext 202 Anne Norks
that way anyone searching for those names can find them and call the number
You would also have
ext 202 Sales and set this to be the Prime name so that when the phone makes calls it shows as Sales
If I never did anything I'd never done before , I'd never do anything.....
@Billz66
I think you missed the point that it is "displayed" in the user and config form.
The Fuctionality you speak of dates back to the original SX2000 and is not new by any means.
**********************************************
What's most important is that you realise ... There is no spoon.
I think you missed the point that it is "displayed" in the user and config form.
The Fuctionality you speak of dates back to the original SX2000 and is not new by any means.
**********************************************
What's most important is that you realise ... There is no spoon.
OK, for clarification for everyone as I just tried this.
If you have more than 1 name assigned to an extension you get multiple (separate) entries in the User and Config form.
1 entry for each name.
I did not expect this. It looks like you have duplicate extensions.
**********************************************
What's most important is that you realise ... There is no spoon.
If you have more than 1 name assigned to an extension you get multiple (separate) entries in the User and Config form.
1 entry for each name.
I did not expect this. It looks like you have duplicate extensions.
**********************************************
What's most important is that you realise ... There is no spoon.
mitelmania
Technical User
@ Sarond
"If you are saying the First Name and Last Name entry in the form stay as is and the Directory Name updates then yes I have seen this."
Hi Sarond,
can you provide any additional info about this, we have just upgraded to 4.1 and are seeing exactly what you describe and not sure whether this is a bug or not, if you can confirm it was a known issue that would be great ?
Thanks
"If you are saying the First Name and Last Name entry in the form stay as is and the Directory Name updates then yes I have seen this."
Hi Sarond,
can you provide any additional info about this, we have just upgraded to 4.1 and are seeing exactly what you describe and not sure whether this is a bug or not, if you can confirm it was a known issue that would be great ?
Thanks
If you have more than 1 name assigned to the phone, you will now have the phone show up more than once in user and devices.
Deleting the extra name is all that is required.
**********************************************
What's most important is that you realise ... There is no spoon.
Deleting the extra name is all that is required.
**********************************************
What's most important is that you realise ... There is no spoon.
- Status