Hello everyone,
Does override work when an extension is busy only?
Is there anything else similar to override?
For example can I override a call when they have a 2nd line ringing?
Well what we are trying to do is to override one existing call which has 2 lines set as Multi call.
I feel like override works only when a line is busy but if it has a 2nd line it will never go because simply it wont go busy.
Sadly I do know the answer and the client doesn't like it.
I just wanted to know if there is something similar to override that works with 2 lines on 1 phone,but seems like what they are asking is not possible.
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