MAS Windows Activiation

[bholzi88]

Happy holidays -- anyone have information on Windows activation for the MASs??? I installed this almost a year ago, delivered it to the customer, fired it up (implementation in a month and a half) only to be kicked out with the error that Windows had not been activated

Let me know if you can,
Brian

 

[texeric]

The Windows OS should have been activated as part of the installation. It is in the install guide.

 

[bholzi88]

I am aware, it has been done on the rest of my installations, this particular case was... Unique.

By that do you mean there is no way other than re-imaging?

 

[texeric]

If you can log into the OS, then you should be able to re-activate the OS. If not by online method then by telephone method.

If you can't log into the OS, even by using safe mode, then a reimage might be needed.

 

[bholzi88]

Thanks -- I was told no, but my resource did not try in Safe-Mode.

 

[bholzi88]

Unfortunately this did not work... Does anyone else have any other suggestions?

 

[AtAvaya]

Please review

https://support.avaya.com/kb/ext/FAQ100299

which may help resolve this issue.

If you are unable to log into the server I would contact Microsoft via the telephone option.

http://support.microsoft.com/kb/950929

•Windows activation: (888) 571-2048
•Microsoft Office activation (United States only): (888) 652-2342
•TTY number: (800) 718-1599

 

[bholzi88]

Wow, AtAvaya. This is exactly what I was looking for, thank you!