mikedphones
Vendor
We have a 4 location SCN going. 4.2(2) 500V1 Control units, with a mix of DS-8, VCM, etc.
Our first experience was a local site kept freezing but it was only the phones on the DS30V2. All the sets in the main controller on the DS8 were fine so we assumed (I know, I know) that the DS-30 was bad since everything else worked. It comes back for a while after a power cycle. We also replaced the power supply, no luck.
Today, we were informed by 2 of the other 3 offices that their phones are also locking up. They power cycle their local systems and they come back on line too.
Question: Since we now know it's not just the phones in the local DS30 locking up, but also 2 of the 3 other sites, what could this be?????
What types of conditions across and SCN would take down and freeze phones? (time/date stops progressing, phones are frozen). 5410 sets.
This has been in place for years trouble free.
Any light someone could shine will be much appreciated.
Our first experience was a local site kept freezing but it was only the phones on the DS30V2. All the sets in the main controller on the DS8 were fine so we assumed (I know, I know) that the DS-30 was bad since everything else worked. It comes back for a while after a power cycle. We also replaced the power supply, no luck.
Today, we were informed by 2 of the other 3 offices that their phones are also locking up. They power cycle their local systems and they come back on line too.
Question: Since we now know it's not just the phones in the local DS30 locking up, but also 2 of the 3 other sites, what could this be?????
What types of conditions across and SCN would take down and freeze phones? (time/date stops progressing, phones are frozen). 5410 sets.
This has been in place for years trouble free.
Any light someone could shine will be much appreciated.