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Malfunctioning IP406 Office

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Russell101

Russell101

Technical User
Sep 30, 2010
12
GB
Hi all,

I have the above base unit and I can't seem to do anything with it. What's happening is all the LEDs (including a red main LED) light up for about 3 seconds, then the main light turns orange and all the others go off for about 1 second, then it just repeats. I've tried DTE-ing to see if I can default the unit through HyperTerminal but it is not allowing me to enter any commands. The last thing I did was try to upgrade the unit to version 6 and it started the sequence after the unit timed out without upgrading. Any ideas on what's wrong and how to fix it? Many thanks in advance.
 
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it timed out because you didn't put it through the loader on the way up to R6.

I would try DTEing again with R5 firmware, then use the proper steps to upgrade.

ACSS-SME
fo shizzle ma nizzle.
 
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Problem is my Manager software can no longer see the unit for me to put R5 on it. Is there another way to get around this?
 
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Almost Tom, almost :)


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.
 
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But it isn't dead :)


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.
 
Upvote 0 Downvote
OK I have managed to enter the commands through DTE that I would normally use to default a unit. Sorry hairlesssupportmonkey, I'd already done it before I saw your post! However, I am still getting the same LED sequence as before. The HyperTerminal output looks like this:

Programming FPGA ...
FPGA Version 0xFC
CPLD Revs: 0xC1 0xD4
CardID: 0x3A Modules: 0xEF
Broadcom Switch Mode was 0xF5 now 0xF6
EthChipRevId: 0x37 EthPhyId: 0x004062B2
P12 Loader 2.4
CPU Revision 0x0900
AT
OK

Programming FPGA ...
FPGA Version 0xFC
CPLD Revs: 0xC1 0xD4
CardID: 0x3A Modules: 0xEF
Broadcom Switch Mode was 0xF5 now 0xF6
EthChipRevId: 0x37 EthPhyId: 0x004062B2
P12 Loader 2.4
CPU Revision 0x0900
AT-X2
Sector 2 Erase (NV Config)
OK
AT-X3
Sector Erases (Config)
OK (03)
OK (04)
OK (05)

Programming FPGA ...
FPGA Version 0xFC
CPLD Revs: 0xC1 0xD4
CardID: 0x3A Modules: 0xEF
Expanding MPPC image .
Programming FPGA ...
FPGA Version 0xFC
CPLD Revs: 0xC1 0xD4
CardID: 0x3A Modules: 0xEF
Expanding MPPC image .
Programming FPGA ...
FPGA Version 0xFC
CPLD Revs: 0xC1 0xD4
CardID: 0x3A Modules: 0xEF
Expanding MPPC image .
Programming FPGA ...
FPGA Version 0xFC
CPLD Revs: 0xC1 0xD4
CardID: 0x3A Modules: 0xEF
Expanding MPPC image .


That shows where I entered the AT commands, and with every repeat of the LED sequence, the section that looks like this:

Programming FPGA ...
FPGA Version 0xFC
CPLD Revs: 0xC1 0xD4
CardID: 0x3A Modules: 0xEF
Expanding MPPC image .

just keeps repeating.
 
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You need to keep banging on the escape button untill it stops.

Then you need to follow the faq.


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.
 
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im gunna say.

sillyness

your AT commands are working.

you now need to configure manager to send up some firmware to your box!

 
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I would put 6.0 in it :)
Why ? the loader is only needed to make a bit of room so the software fits.
When there is no software then you do not make that bit of room.

It does not expand the memory like somewhere in 3.1


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.
 
Upvote 0 Downvote
Try just AT-X to get rid of the not finished release 6 core software.
Then it should be getting new software via Bootp requests.
So be sure to configure you're manager to look at the manager\V5_0_999 directory.

 
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tlpeter, i got a 406 back where someone had missed the loader, it wouldn't take R6 until i had put it back on R5 and put it through the loader, although escorthosis is probably right, you might be able to go straight to the loader then upgrade from there, i didn'try that, but the one i had wouldn't take R6 straight after being dte'd

ACSS-SME
fo shizzle ma nizzle.
 
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You need, to go thru the V5.0.999 look in the docs.

Avaya_Red.gif

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________
 
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