making changes to route patterns and ARS analysis entries

[mutantx]

I have been tasked with making a change to allow a call to 5705508866 in Pennsylvania from my Headquarters in Mass. 978 area code. I made an entry in ARS ana table for 5705508866 with min13 and max13 p5 fnpa n. I get waived off after i dial the 550 part? I do a trace and get feedback no ars route pref. What I have defined on p5 is 2 2 570 1. Can someone guide me to correct this and what do the first two numbers in p5 apply to... the group no. and FRL entries? Thanks in advance.

 

[Stinney]

I would assume you need to dial 1 for a long distance call from MA to PA area code 570. So I'm not sure why you wouldn't define this as 157 or 1570 in your ars ana.

Again, it also looks like to call area code 520 you are using p4.

Is there a partition route pattern 3 defined in your system? Your denial is stating that there is no aar/ars route pattern or preference defined.

If you are sure you should be using partion route pattern 3 what displays when you execute the command: disp part 3?

Is there an entry in PGN1? If so then execute the command: disp rout X (where X is the number under PGN1)





- Stinney

I love learning and passing on knowledge. "Because knowing is half the battle".... GI JOOOOOE!

 

[4merAvaya]

Do 'display partition 3' to see what Route Patterns are used in that Partition. The numbers across the top indicate the entry in te COR to use that Route Pattern.

 

[mutantx]

520 has NOTHING to do with this situation...and yes that has p4 router pattern.
570 is what I am having problems with and that is p3.

Ok, now I looked at route pattern 3 (disp part 3) and I see deny for PGN1 and deny for PGN2. This I feel may be the culprit?

when I do a disp route 3; grp no 2, FRL 2 NPA 570, Pfx Mrk 1. I believe this is defined accordingly, not really sure of what the group and FRL influence. BUT, if the route pattern is set to deny...this is where the problem lies?

 

[mutantx]

PARTITION ROUTING TABLE

Routing Patterns
Route
Index PGN 1 PGN 2 PGN 3 PGN 4 PGN 5 PGN 6 PGN 7 PGN 8
----- ----- ----- ----- ----- ----- ----- ----- -----
3 deny deny
4 6 6
5 6
6 6 deny
7 5 5
8 7 7
9 7
10 5
11 r1
12 15
13 2 2
14 5 2
15 2
16 2
17 6 1

Command:

 

[4merAvaya]

Yes.

 

[Stinney]

I'm out, if you want to yell at people trying to help you that obviously know more about the system then you do, then you don't deserve help.

- Stinney

I love learning and passing on knowledge. "Because knowing is half the battle".... GI JOOOOOE!

 

[Stinney]

BTW. The way you're routing 520 more than likely have EVERYTHING to do with how you should be routing calls to 570, since calls to 520 probably work and is how you should be routing long distance calls to 570. But what do I know.

- Stinney

I love learning and passing on knowledge. "Because knowing is half the battle".... GI JOOOOOE!

 

[mutantx]

stinney, I was not yelling at anyone ??
I used bold to emphasize. Everyone on here as more knowledge than I, that IS why I am on here asking help. Sorry If I offended you and I understand if you are OUT. Hmmm...520 reference does throw me off though.

 

[mutantx]

520 and 570 look like they are established exactly the same.
both; 11min 11max p4 fnpa n
Like stated by Stinney, call to either one should be working then??

 

[Stinney]

Okay, but please understand that internet chat and blogging common protocol is that all caps is yelling, always has been.

The reference to 520 is that in your system you have calls to area code 520, which is a LD call from Mass is programmed in your system to use partion route patter 4. So it would be logical that you probably want to send calls to 570 over the same pattern.

You may just want to do a: list ars and see where all of your long distance calling is routing. You'll probably find that a majority of them route on the same pattern. Just like your local calls 7 digit dial numbers almost all seem to be using partition 7.

- Stinney

I love learning and passing on knowledge. "Because knowing is half the battle".... GI JOOOOOE!

 

[Stinney]

If you try to 10 digit call a 520 area code number say 520-555-1212 and list trace your station when you are calling it and the call routes over p4 and is successful, then yes, if you set up area code 570 exactly the same it should work.

If it doesn't, try 11 digit dialing it 1-520-555-1212 and trace it. If it's successful then you need to take a look at your ars ana for entries that include the 1 as I mentioned previously. What displays when you enter the command: disp ars ana 152.

- Stinney

I love learning and passing on knowledge. "Because knowing is half the battle".... GI JOOOOOE!

 

[mutantx]

Ok...ok, now i have an ars entry established as this;
1570 min11 max11 p4 n
This matches exactly with ars ana entry 520.
I dial 915705508866 and get waived off after the 550.
I dial 95705508866, lets me complete the number, but waives me off after a slight pause. Listed below is a trace I did...why is it referenceing route-pattern 6 ??
:43:42 tone-receiver 01A0106 cid 0x1f2
13:43:42 active station 8360 cid 0x1f2
13:43:48 dial 957055088 route:FNPA|ARS
13:43:48 term trunk-group 2 cid 0x1f2
13:43:49 dial 957055088 route:FNPA|ARS
13:43:49 route-pattern 6 preference 1 cid 0x1f2
13:43:49 seize trunk-group 2 member 47 cid 0x1f2
13:43:52 dial 95705508866 route:FNPA|ARS
13:43:52 outpulse done 15705508866
13:43:59 active trunk-group 2 member 47 cid 0x1f2
13:43:59 denial event 1643: Off-hook dialing time out D1=0xca D2=0x1f2
13:43:59 dial 95705508866 route:FNPA|ARS
13:43:59 denial station 8360 cid 0x1f2
13:44:04 idle station 8360 cid 0x1f2

 

[Stinney]

Partion Route Pattern 4 is sending it to route pattern 6.

Your ars ana for 520 is programmed as hnpa, your trace shows you programmed 570 as fnpa.

Again, if 10 digit dialing 520 works, you need to duplicate how it is set up exactly the same for 570.

- Stinney

I love learning and passing on knowledge. "Because knowing is half the battle".... GI JOOOOOE!

 

[mutantx]

Ok, i see the fnpa to hnpa change need. I made the change to now have 520 and 1570 exactly the same....and I am getting the same results.
4:01:56 dial 957055088 route:FNPA|ARS
14:01:56 term trunk-group 2 cid 0x244
14:01:56 dial 957055088 route:FNPA|ARS
14:01:56 route-pattern 6 preference 1 cid 0x244
14:01:56 seize trunk-group 2 member 11 cid 0x244
14:01:59 dial 95705508866 route:FNPA|ARS
14:01:59 outpulse done 15705508866
14:02:07 denial event 1643: Off-hook dialing time out D1=0xca D2=0x244

Looks like trying to use route-pattern 6 ? It is dialing the proper outpulse of 1 and then the number. Still getting the denial event 1643.

 

[Stinney]

I'm sorry I missed in your previous post that you entered it as 1570 and I'm sorry if I've confused you.

But again, if you can 10 digit dial to area code 520 (95205551212, without dialing 1 before the area code) then you can program the ars ana exactly the same as 520, so your entry would be 570 11 11 p4 hnpa n and you would test this by dialing the 520 number without the 1 in front of the area code.

You probably also have entries in your system to allow users to dial the number including the 1 before the area code. So if you have an ars ana entry for 1520 and want to duplicate it for dialing 1-570-xxx-xxxx you would duplicate the ars ana entry for 1520. If you don't have a 1520 entry, you might have a 152 entry and would duplicate its settings for a 1570 entry.



- Stinney

I love learning and passing on knowledge. "Because knowing is half the battle".... GI JOOOOOE!

 

[mutantx]

Morning Joooooe!
If you look above, I have the same exact entry that you suggest, unfortunately call out to 570 number is still not working. On the positive side, it acts the same as calling 520 numbers. There is something a miss here somewhere, and it is trivial, but hindering this from working accordingly.....very aggravating. What does the trace, above in thread, decipher like? The route pattern 6 throws me off, as it is programmed to use p4.

 

[mutantx]

Here is a documentation synopsis of what is occuring now. I dont believe I am this stupid, but why is this not working and cannot figure this out??

LIST TRACE STATION 8360, this is my station testing the calls from.
8:37:21 dial 957055088 route:FNPA|ARS
08:37:21 term trunk-group 2 cid 0x1a3
08:37:21 dial 957055088 route:FNPA|ARS
08:37:21 route-pattern 6 preference 1 cid 0x1a3 why is this using route pattern 6, when ars defines to use p5 ?
08:37:21 seize trunk-group 2 member 8 cid 0x1a3
08:37:25 dial 95705508866 route:FNPA|ARS
08:37:25 outpulse done 15705508866
08:37:32 denial event 1643: Off-hook dialing time out D1=0xca D2=0x1a3
08:37:32 dial 95705508866 route:FNPA|ARS
08:37:32 denial station 8360 cid 0x1a3
08:37:36 idle station 8360 cid 0x1a3
CALL GETS WAIVED OFF AFTER DIALING COMPLETE NUMBER AND A SHORT PAUSE.

08:40:47 tone-receiver 01B0102 cid 0x22a
08:40:47 active station 8360 cid 0x22a
08:40:53 dial 91570550 route:ARS
08:40:53 denial event 1751: No AAR/ARS route pat/pref D1=0xca D2=0xc1c0019
08:40:53 dial 91570550 route:ARS
08:40:53 denial station 8360 cid 0x22a
08:41:11 idle station 8360 cid 0x22a
08:41:24 TRACE COMPLETE station 8360 cid 0x0
CALL GETS WAIVED OFF IMMEDIATELY AFTER DIALING 91570550

DISP ARS ANA 5 COMMAND
ARS DIGIT ANALYSIS TABLE
Location: all Percent Full: 49

Dialed Total Route Call Node ANI
String Min Max Pattern Type Num Reqd
5 7 7 p13 hnpa n
508 10 10 p30 fnpa n
508643 11 11 p3 fnpa n
516554 11 11 p3 fnpa n
517 7 7 p1 hnpa n
520 11 11 p4 hnpa n
523 7 7 p1 hnpa n
545 7 7 p1 hnpa n
547 7 7 p1 hnpa n
551 7 7 p1 hnpa n
554 7 7 p3 hnpa n
555 8 8 p1 hnpa n
557 7 7 p1 hnpa n
570 11 11 p5 fnpa n entry of 570, the desired area code trying to reach.
572 7 7 p1 hnpa n

DISP ROUTE_PATTERN 5 COMMAND
Grp FRL NPA Pfx Hop Toll No. Inserted DCS/ IXC
No Mrk Lmt List Del Digits QSIG
Dgts Intw
1: 2 3 978 1 n user
2: 2 7 570 1 n FRL set to 7, least restrictions on facility. Thought this might be the restriction point.
3: n user
4: n user
5: n user
6: n user
BCC VALUE TSC CA-TSC ITC BCIE Service/Feature BAND No. Numbering LAR
0 1 2 3 4 W Request Dgts Format
Subaddress
1: y y y y y n n rest none
2: y y y y y n n rest none
3: y y y y y n n rest none
4: y y y y y n n rest none
5: y y y y y n n rest none
6: y y y y y n n rest none

 

[mattKnight]

>why is this using route pattern 6, when ars defines to use p5

because P5 is routing that type of call to a Partition routing table The P5 routes the call to route pattern 6

so all of this

DISP ROUTE_PATTERN 5 COMMAND
Grp FRL NPA Pfx Hop Toll No. Inserted DCS/ IXC
No Mrk Lmt List Del Digits QSIG
Dgts Intw
1: 2 3 978 1 n user
2: 2 7 570 1 n FRL set to 7, least restrictions on facility. Thought this might be the restriction point.
3: n user
4: n user
5: n user
6: n user
BCC VALUE TSC CA-TSC ITC BCIE Service/Feature BAND No. Numbering LAR
0 1 2 3 4 W Request Dgts Format
Subaddress
1: y y y y y n n rest none
2: y y y y y n n rest none
3: y y y y y n n rest none
4: y y y y y n n rest none
5: y y y y y n n rest none
6: y y y y y n n rest none

doesn't enter the problem.




Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[Tolson]

Good morning

570 11 11 p5 fnpa n entry of 570, the desired area code trying to reach.

For the above line in the ARS table, why do you have a minimum & maximum digit length of 11 when in North America phone numbers are a maximum of 10 digits? Change your 11's to 10's.

Also for the section

08:40:47 tone-receiver 01B0102 cid 0x22a
08:40:47 active station 8360 cid 0x22a
08:40:53 dial 91570550 route:ARS
08:40:53 denial event 1751: No AAR/ARS route pat/pref D1=0xca D2=0xc1c0019
08:40:53 dial 91570550 route:ARS
08:40:53 denial station 8360 cid 0x22a
08:41:11 idle station 8360 cid 0x22a
08:41:24 TRACE COMPLETE station 8360 cid 0x0
CALL GETS WAIVED OFF IMMEDIATELY AFTER DIALING 91570550

Can you provide a liting of the ARS tables for numbers that start with 1 or if you have alot of them 15.

 

[mutantx]

ARS TABLE FOR 15
splay ars analysis 15 Page 1 of 2
ARS DIGIT ANALYSIS TABLE
Location: all Percent Full: 49

Dialed Total Route Call Node ANI
String Min Max Pattern Type Num Reqd
150 11 11 p13 hnpa n
1500 11 11 p3 fnpa n
1501 11 11 p5 fnpa n
1502 11 11 p5 fnpa n
1503 11 11 p5 fnpa n
1504 11 11 p5 fnpa n
1504636 11 11 p3 fnpa n
1505 11 11 p5 fnpa n
1505268 11 11 p4 fnpa n
1505960 11 11 p3 fnpa n
1506 11 11 p8 fnpa n
1507 11 11 p5 fnpa n
1507960 11 11 p3 fnpa n
1508 11 11 p14 fnpa n
1508387 11 11 p14 fnpa n

ARS TABKE FOR 1
ARS DIGIT ANALYSIS TABLE
Location: all Percent Full: 49

Dialed Total Route Call Node ANI
String Min Max Pattern Type Num Reqd
10xxx0 6 6 p3 op n
10xxx0 16 16 p3 op n
10xxx01 14 22 p3 iop n
10xxx011 15 23 p3 intl n
10xxx1 16 16 p3 fnpa n
120 11 11 p4 fnpa n
1200 11 11 p3 fnpa n
1201 11 11 p4 fnpa n
1202 11 11 p5 fnpa n
1202915 11 11 p6 fnpa n
1203 11 11 p4 fnpa n
1203550 11 11 p4 fnpa n
12037745214 11 11 p4 fnpa n
1203783 11 11 p4 fnpa n
1204 11 11 p8 fnpa n

THE 11's should not have a negative affect if the numbers dialing are 10 in length, right? I used 11 as there were already entries with 11 there that work ok. Thank you for responding and trying to assist. This is getting rediculous and I resolution. Much appreciation.