BodgeTelecom
MIS
Hi
I've rolled out a stack of M3905's to our customer services team. 7 are working great but 1 has taken to displaying a # sign instead of the name of the phone line that the call is coming in on (such as 'CS Services')?
Anyone seen anything like this before?
I've tried swapping the phone, with no joy. I've redone the setup, with no joy. I don't know where these names come from (like 'CS Services'), but if anyone could let me know how to find out then i guess that'll put me on the right track to resolving the issue.
Thanks
Tim
I've rolled out a stack of M3905's to our customer services team. 7 are working great but 1 has taken to displaying a # sign instead of the name of the phone line that the call is coming in on (such as 'CS Services')?
Anyone seen anything like this before?
I've tried swapping the phone, with no joy. I've redone the setup, with no joy. I don't know where these names come from (like 'CS Services'), but if anyone could let me know how to find out then i guess that'll put me on the right track to resolving the issue.
Thanks
Tim