hello, I have an IP Office 406 system with release 3.1.65.
I have 5410 phones configured with two lines.
I have these kinds of problems I would like to solve:
- a user is using line 1 and another call arrives
In this moment there is a very soft ring (only one), almost impossible to hear in an open space, and then the written notification on last line of the display + the bell in side of line two. Sometimes the user doesn't realize that there is this second call and looses it...
Is it possible to have a louder and eventually continuous ring... or other sorts of notification?
- a user is using line 1 and another call arrives
no one else is able to capture this incoming call, at least I don't know any way to do it.
instead if a call arrives and the user is not at the phone yet, another user can capture the call with the code
*45*int_number#
If the anwer to above questions is no, as I'm planning to upgrade to version 4, is one of these going to be addressed?
Thanks for your help.
Gianluca
I have 5410 phones configured with two lines.
I have these kinds of problems I would like to solve:
- a user is using line 1 and another call arrives
In this moment there is a very soft ring (only one), almost impossible to hear in an open space, and then the written notification on last line of the display + the bell in side of line two. Sometimes the user doesn't realize that there is this second call and looses it...
Is it possible to have a louder and eventually continuous ring... or other sorts of notification?
- a user is using line 1 and another call arrives
no one else is able to capture this incoming call, at least I don't know any way to do it.
instead if a call arrives and the user is not at the phone yet, another user can capture the call with the code
*45*int_number#
If the anwer to above questions is no, as I'm planning to upgrade to version 4, is one of these going to be addressed?
Thanks for your help.
Gianluca