LOTS OF BUG195

[Pir8Radio]

So the below is filling my terminal. Can someone get me in the right direction? I know that the error is "BLOCK_PTR could not be found in specified queue. Procedure REMOVE" but dont know what to do about it.


BUG195
BUG195 : 0032AA82 00001001 00008018 00000000 00000000 19 002E699E 0032EB3D 00000
000 0 3333 00002084 00003333 00000000 00000000 00000000 00000000 00002000
BUG195 + 106D4EA8 21E17828 106CBF7A 10BD48BC 10BD35E2
BUG195 + 10BD3416 10BCF500 113C15E2 113B28A6 113B2762
BUG195 + 113A747E 1139CA48 109EC7A6 109EB5C6 109EAE78
BUG195 + 109E927A 109E673A 10F5AAF4 10F59EBC 10F59AA2
BUG195 + 10F59984

AUD021 0032EB3D 00001001 00000003 00001888 00000000 00000000 00000013 00001888

AUD028 0032EB3D 00001001 00000003 00000000 00000000 00000000 00000013 00001888

BUG195
BUG195 : 0032EB3D 00001001 00008018 00000000 00000000 19 002E699E 0032EDE6 00000
000 0 3333 00002084 00003333 00000000 00000000 00000000 00000000 00002000
BUG195 + 106D4EA8 21E17828 106CBF7A 10BD48BC 10BD35E2
BUG195 + 10BD3416 10BCF500 113C15E2 113B28A6 113B2762
BUG195 + 113A747E 1139CA48 109EC7A6 109EB5C6 109EAE78
BUG195 + 109E927A 109E673A 10F5AAF4 10F59DAC 10F59AA2
BUG195 + 10F59984

AUD021 0032EDE6 00001001 00000003 00001848 00000000 00000000 00000013 00001848

AUD028 0032EDE6 00001001 00000003 00000000 00000000 00000000 00000013 00001848

BUG195
BUG195 : 0032EDE6 00001001 00008018 00000000 00000000 19 002E699E 00000001 00000
000 0 3333 00002084 00003333 00000000 00000000 00000000 00000000 00002000
BUG195 + 106D4EA8 21E17828 106CBF7A 10BD48BC 10BD35E2
BUG195 + 10BD3416 10BCF500 113C15E2 113B28A6 113B2762
BUG195 + 113A747E 1139CA48 109EC7A6 109EB5C6 109EAE78
BUG195 + 109E927A 109E673A 10F5AAF4 10F59DAC 10F59AA2
BUG195 + 10F59984

VAS008 ADMIN VSID 9 CUST -- TIME & DATE 9:08:44 13/11/2008

AUD370 VSID 9 CUST --

AUD021 002E699E 00001001 00000003 00001808 00000000 00000000 00000013 00001808

AUD028 002E699E 00001001 00000003 00000000 00000000 00000000 00000013 00001808

BUG195
BUG195 : 002E699E 00001001 00008018 00000000 00000000 19 002F90E5 00000001 00000
000 0 3333 00002084 00003333 00000000 00000000 00000000 00000000 00002000
BUG195 + 106D4EA8 21E17828 106CBF7A 10BD48BC 10BD35E2
BUG195 + 10BD3416 10BCF500 113C15E2 113B28A6 113B2762
BUG195 + 113A747E 1139CA48 109EC7A6 109EB5C6 109EAE78
BUG195 + 109E927A 109E673A 10F5AAF4 10F59DAC 10F59AA2
BUG195 + 10F59984

AUD021 002F90E5 00001001 00000003 00001810 00000000 00000000 00000013 00001810

AUD028 002F90E5 00001001 00000003 00000000 00000000 00000000 00000013 00001810

BUG195
BUG195 : 002F90E5 00001001 00008018 00000000 00000000 19 002DC041 00000001 00000
000 0 3333 00002084 00003333 00000000 00000000 00000000 00000000 00002000
BUG195 + 106D4EA8 21E17828 106CBF7A 10BD48BC 10BD35E2
BUG195 + 10BD3416 10BCF500 113C15E2 113B28A6 113B2762
BUG195 + 113A747E 1139CA48 109EC7A6 109EB5C6 109EAE78
BUG195 + 109E927A 109E673A 10F5AAF4 10F59EBC 10F59AA2
BUG195 + 10F59984

AUD021 0031B952 00001001 00000003 00001860 00000000

AUD028 0031B952 00001001 00000003 00000000 00000000 00000000 00000013 00001860

BUG195
BUG195 : 0031B952 00001001 00008018 00000000 00000000 19 00000001 00322F41 00000
000 0 3333 00002084 00003333 00000000 00000000 00000000 00000000 00002000
BUG195 + 106D4EA8 21E17828 106CBF7A 10BD48BC 10BD35E2
BUG195 + 10BD3416 10BCF500 113C15E2 113B28A6 113B2762
BUG195 + 113A747E 1139CA48 109EC7A6 109EB5C6 109EAE78
BUG195 + 109E927A 109E673A 10F5AAF4 10F59DAC 10F59AA2
BUG195 + 10F59984

 

[GHTROUT]

Taking a wild stab at this, but disable and re-enable TN 016 0 00 01



~~~
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[Pir8Radio]

nope, but what made you stab in that direction?

 

[GHTROUT]

The AUD021 message where you see 00001001 - that was my stab...doing a CONV on that field.

The next idea would be to LD32 .CONV on all those 18xx fields, like 00001860


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[Dphone]

What verison of Software on PBX?
Does the error stop?

 

[Reusser]

there are a lot of patches that address this error - need to know software rls and CPU type

 

[Pir8Radio]

all latest patches in, error does stop for some time then comes back, have not discovered a pattern yet. ver.4.5

 

[Reusser]

could be MPLR24308 - not part of Deplist

AUD064 followed by BUG195 messages

AUD064 03231C96 00001001 00000002 00000EEE 00000000 00000000 00000013 100 0 0

BUG195
BUG195 : 03231C96 00001001 00008010 00000EEE 00000000 19 03320EC7 03405C0A 00000
000 0 24536 000000A5 00005AA2 0000000A 00000000 00000000 00000000 00002000
BUG195 + 00AE3570 00AD450A 00AD7ABA 011A3EF4 011A12EC
BUG195 + 011A0E35 0119CBDA 004D132B 099F13D2 004BECFA
BUG195 + 004B18D4 004A4F10 00FA4413 00FA2E3E 00FA279A
BUG195 + 00F9F51F 00F9B33B 0195AC51 0195A5E1 0195A2EB
BUG195 + 0195A1EB 01B3CBE1



There are 4 other patches but all are part of Deplist.

 

[Dphone]

Is 16 00 00 01 an Analog set?

 

[Avaya911PLM]

That bug looks like it decodes to:

Call Register: 03231C96
Main PM: ACD_PM
AUX PM: ACD_WAITING_HI
Orig Type: BCS_UNIT
Term Type: NONE
Orig TN: Use LD 32 to Convert TN H.0EEE
Term TN: Use LD 32 to Convert TN H.0000
Queue: QU_CDR_Q
CR Fwd Link: 03320EC7
CR Bak Link: 03405C0A
Aux CR: 00000000
CR Dialed: 24536
Digit Load: H.00101 (DEC: 5)
Digit Unload: H.00101 (DEC: 5)
Digits Dialed: 200502


--
Fletch

Nortel Emergency Services PLM

http://nortel.com/e911

Check out this month's E911 Talk podcast at Nortel E911 Talk Podcast

 

[Pir8Radio]

16.1 is a 3903 guest phone. Even though you decoded, im lost. I guess im not the brighest crayon in the box.

 

[stlouiseddie]

Don't know if this will help, but per Nortel's Knowledge and Solutions Engine, Bug195 (preceded by Aud021 and 028) is a known issue. The patch MPLR18963 has been referenced in at least three of their solutions I've come across. May be worth looking at.

 

[Imstillhere]

Each call register looks different,is there anything special about DN 3333 ? it appears to be common to all of your 915's