Looking for device that will auto answer either an analogue or IP phone call and play audio from an input jack until the caller hangs up. 2

[JasonRothwell1988]

Looking for device that will auto answer either an analogue or IP phone call and play audio from an input jack until the caller hangs up.

 

[budbyrd]

DVA-500A - Viking Electronics, Inc.

Digital Voice Announcer for ACD / UCD Applications

vikingelectronics.com

This should do the trick.

 

[The mitel guy]

Hey you beat me to the punch LOL I was going to tell him to Google search up wake up announcer

 

[JasonRothwell1988]

DVA-500A - Viking Electronics, Inc.

Digital Voice Announcer for ACD / UCD Applications

vikingelectronics.com

This should do the trick.

Thanks. This looks great except that it will only use the audio (tapeplayer) jack to make a recording. I'm looking to have live audio play ("stream") through the input jack, not just record. I should have specified that I wanted "live" or "streaming" audio from an external device. My bad.

 

[The mitel guy]

You can put an auto lifter on a handset that when the phone rings the auto lifter picks the handset up and then you pipe the sound directly into the receiver

 

[The mitel guy]

Using auto attendant to answer the call then transfer the call to a phone that is physically on the system but does not have a telephone connected does not have any ring out timers and is not call forwarded. While the call is being routed to the extension that is ringing the user will experience music on hold that music can be whatever the hell you want it to be. As long as it's set up like this it'll ring at that extension until Hell Freezes Over or the user hangs up. While it's ringing at that extension they will continuously hear whatever hold music you want them to hear

 

[curlycord]

Jason, are you able to give an example (more detail) as to the setup/scenario?

I think of Chevy Chase in Modern Problems, when he calls into his home from a hotel to automatically feed the fish.

 

[JasonRothwell1988]

Using auto attendant to answer the call then transfer the call to a phone that is physically on the system but does not have a telephone connected does not have any ring out timers and is not call forwarded. While the call is being routed to the extension that is ringing the user will experience music on hold that music can be whatever the hell you want it to be. As long as it's set up like this it'll ring at that extension until Hell Freezes Over or the user hangs up. While it's ringing at that extension they will continuously hear whatever hold music you want them to hear

I like this idea. I'll give this a try.

 

[JasonRothwell1988]

Jason, are you able to give an example (more detail) as to the setup/scenario?

I think of Chevy Chase in Modern Problems, when he calls into his home from a hotel to automatically feed the fish.

I have a radio receiver that I'd like to "stream" when a caller calls into a specific number.

I would like to use the headphone jack from the radio receiver and connect to some device or a systems MoH input and have it auto-answer and play the audio from the radio receiver.

I have several phone systems I could use for this purpose but I'm struggling to find something that works.

I have a SIP trunk to the PSTN and I'm using Asterisk as the SIP gateway. The main system is a Cisco CUCM that's connected to the Asterisk system via a SIP trunk. I then have several other systems connected to the Cisco system via an analogue voice gateway. Those other connected phone systems are a Comdial Impact MP5000, Comdial G04x08, Merlin Magix, Nortel BCM, Partner ACS, Merlin 1030, Merlin Classic, and an IP Office.

The set up I am looking for is very similar to how news stations now have their IFBs set up for field reporters. They call into a number and a device auto-answers and plays the IFB audio over the phone. I have asked a friend, who is a producer at an ABC station, what device they use and I'm waiting to hear back.

Thanks.

 

[TouchToneTommy]

IP Office, set the incoming call route destination to *34 which is the short code for Music on Hold. The call will hit whatever you're streaming into the MOH port and remain connected (no timeout) until the caller disconnects.

 

[budbyrd]

That is a much better explanation. TTT is correct for the streaming of MOH with the Avaya IPO. What I like about the IPO interface it can use either the 3.5mm jack or an analog port programmed for MOH. It would give you the option of several possible streaming sources. We did that sort of thing with a police department dispatch radio system.

 

[JasonRothwell1988]

IP Office, set the incoming call route destination to *34 which is the short code for Music on Hold. The call will hit whatever you're streaming into the MOH port and remain connected (no timeout) until the caller disconnects.

I just configured this and it works perfectly. Thank You!

 

[curlycord]

Happy Fish!

 

[JasonRothwell1988]

Does anyone know of a way to get this to work with a Partner ACS R5? I have the "music" playing on transfer and no timeout, but I can't figure out how to get the outside line to transfer to an internal extension with no phone connected so it just "rings" until the caller hangs up, while playing the "music". This works perfectly on the IP Office but I have another audio source that I'd like to do this with and I have a Partner ACS hanging around that I'd like to use, if possible.

 

[TouchToneTommy]

I suppose if you set Transfer Return Rings to zero (#105-0) and Ring on Transfer to Not Active (#119-2), you would be able to transfer to a physical extension number (doesn't have to have a phone connected) and you would hear the MOH until you disconnected.

 

[JasonRothwell1988]

I suppose if you set Transfer Return Rings to zero (#105-0) and Ring on Transfer to Not Active (#119-2), you would be able to transfer to a physical extension number (doesn't have to have a phone connected) and you would hear the MOH until you disconnected.

Thank you. Yes, I have that part working, I just can’t figure out how to make the transfer happen automatically, similar to the line forward setting in IPO. It currently works fine when the call is answered and transferred manually.

 

[TouchToneTommy]

Put some kind of voicemail card in it, with the Dial-0/Timeout option set to the unused extension (or default to Ext. 10, just use Ext. 11 as your programming extension and leave 10 unconnected to anything)