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Looking at upgrading to CISCO...thoughts?
- Thread starter mgelfand
- Start date
SparkyDTMF
MIS
Agreed - we're not too thrilled with the prospect of being guinea pigs, but we decided on 5.0 because of:
a) SIP integration - we're planning on rolling out some SIP handsets to replace quite a few Nextels that aren't used after business hours (for business use anyway
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b) We like the hardened Linux appliance of 5.0 instead of the Windows platform.
a) SIP integration - we're planning on rolling out some SIP handsets to replace quite a few Nextels that aren't used after business hours (for business use anyway
)b) We like the hardened Linux appliance of 5.0 instead of the Windows platform.
- Thread starter
- #22
SparkyDTMF
MIS
I've got a small one - we purchased about 20 simultaneous agent licenses. Our call center application is for internal customer/technical support only.
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