Location not able to make local calls "out-of-service-NE"

[usmamo]

Hello All,

I came in this morning with users freaking out in our southern location. I have checked the status of the trunks and it states "out-of-service-NE". I remember this error from when I was shadowing my Avaya Admin but I'm not 100% sure on what to trouble shoot. I know in the past my admin used a busyout and release command but I'm not sure... any ideas?

Thanks Much,

Mamo

 

[amriddle01]

Sounds like a Definity/CM to me, this is an IP Office forum

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

 

[amriddle01]

http://www.tek-tips.com/threadminder.cfm?pid=690

is for those systems

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

 

[usmamo]

Thanks amriddle01!!! Shows how much I know :-/

 

[IPGuru]

I bet it is still a line provider issue

 

[usmamo]

@ipguru Yup contacted the local provider and got it running... Thanks again everyone