Live update problems

[Ross10000]

Liveupdate fails to connect anymore.

i've uninstalled reinstalled, folled various adice the site gave, and reinstalled liveupdate, but I still don't have any joy, any help would be apreciated thanks.

Ross

 

[fromill]

I had this same problem after I installed SP2 on XP. I had Norton 2002 and their site said they no longer supported this version. The program kept saying I needed to connect to the internet first when I already had connected. I bought a new version of the Norton Internet Security and this seems to have corrected the problem.

 

[fuego007]

If this started after installing SP2 for XP, check the Windows Firewall settings to ensure it will allow the program to access the internet.

 

[Ross10000]

Thanks,

I neglected to mention but i'm still on windows 98,

can some spyware software act as a fire wall?

I wondered if it was that.

Thanks again.

 

[iamnotageek]

What specfically is happening when you try to run LiveUpdate? Does it return an error message/what does it say? Some scumware/viruses will create a hosts file with entries that redirect liveupdate.com and others to 127.0.0.1, which will prevent liveupdate from succeeding.

The other thing you can try is to go to

http://www.symantec.com,

go to Support - Small Business/Home and run the automated support assistant (only works with IE/ActiveX).

 

[Ross10000]

Thanks, ive already given that a go.

i've tried most things but haven't really got very far.

the message I get is: "LU1803: liveupdate failed while geting your updates.

Liveupdate had an internal error while geting your updates. Your symantec programs were not updated.

You should try getting updates at a later time. if liveupdate fails agin with this error, you should reinstall live update."

Thanks,

Ross