Line stuck in BCM50 - how to disconnect? 1

[bshubinsky]

Someone mentioned this morning that they saw lines were hunting over and not ringing on the first line. I checked the BCM Monitor and saw that it says a line has been open for about 24 hours now.

How would I go about disconnecting this line without taking down a majority of their phones? When a did a PRT in LD20 for the DN it had listed it was a grouping of all the IP sets.

 

[cook1082]

Telephony/resourses/look for the card with lines and disable and reenable.

 

[curlycord]

Pull the jumper off the BCM is the fastest and simplest method.
Also check Supervision is On with BCM and Carrier.

On second hand how the hell do you do a PRT LD 20 on a BCM?

This is a BCM forum....what system do you have?


=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[bshubinsky]

That works. Thanks!