I have a BCM50 ver 3, they want to use Line Redirection to send calls to a cell phone. The redirection works, but it grabs a line to make the call and therefore ties up 2 lines for the duration of the call. The customer has the Call Transfer feature from the telco, and can the link feature to transfer calls off the system externally. I just can't get the Line Redirection feature to do it.
The Link at CO box is set to TRUE for all lines.
Anyone have some luck with this feature?
Thanks
The Link at CO box is set to TRUE for all lines.
Anyone have some luck with this feature?
Thanks