Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Line busy

Status
Not open for further replies.
webway

webway

Technical User
Apr 22, 2007
79
GB
Since we upgraded our VMpro to 8.1.9016 we seem to be having lots of problems
1 - Calls come in and if the office is not manned are answered by the vmpro, message played telling caller to hold why the call is transferred, call is then forwarded to a mobile.
That all works fine but when the caller or receiver hangs up the call does not disconnect, if viewed in system status both lines are showing connected and I have to disconnect via system status
 
Sort by date Sort by votes
Im guessing you also upgraded your IP Office to the respective 8.1 as well?

ACSS - SME
General Geek

 
Upvote 0 Downvote
I believe it helps is both VM Pro and the IP Office are on the same level. Are y'all using SIP trunks?
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

teletechman
  • Question
Workplace busy on hold
Replies
1
Views
147
Ekster
Ekster
JiriPol
  • Locked
  • Question
Avaya IPO500 - analog line distance
Replies
6
Views
217
budbyrd
budbyrd
jsaad
  • Locked
  • Question
two different line pools
Replies
3
Views
122
Westi
Westi
rsv23
  • Locked
  • Question
SIP Line configuration for STC
Replies
6
Views
216
derfloh
derfloh
William C290
  • Locked
  • Solved
Access anolog line on Expansion Server ( L ) 1
Replies
7
Views
512
Mo. Abdullah
Mo. Abdullah

Part and Inventory Search

Sponsor

Back
Top