Latest techbulletin, is it bad or don't you read it anyway? 4

[tlpeter]

In my opinion the techbulletins are the documents that should be read at all times.
The GA techbulletins always where the best way to find out what is new and how to upgrade.
I always read them form page 1 till the end, even when it is a 100 pages.
But tehcbulletin 158 is 18 pages and only refers to docs on the support site.
Fine by me but no links and finding them on the support is a nasty job.
It is totally not organized at all and all kind of languages are all stuffed together.
It looks like a 16 year old kid has made it this time.
What do you think?


BAZINGA!

I'm not insane, my mother had me tested!

 

[Westi]

I agree it has lost a lot of its informative purpose

gotta love also this

some of the features are only supported on the IP500 V2 platform, as summarized in the following table:

and then the IP500 has not one single green checkmark in it

As a result, Avaya will no longer sell (make commercially available) the single user license SKUs for Phone Manager Pro and Phone Manager Pro Softphone, effective 2012.

somebody should tell them we are at the end of 2013

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

“This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[Gunnaro]

Guess we are lucky that the eggheads still haven't killed the Receptionist-application.

Kind regards

Gunnar

________________________________________

Oh, for fox sake!

 

[crumthwacket]

Avaya is in dire need of a good team of technical writers - just like the old Bell Labs/AT&T/Lucent group. Their documentation was far superior to any of the stuff we're given today.

 

[amriddle01]

Indeed, Avaya's docs used to be spot on, in depth yet articulated very well, now it's done on the cheap and poorly translated.....and obviously so



"No problem monkey socks

 

[Westi]

That is because the write it somewhere and use google translate to get it out in English. They also think it is more important to put features in the system than documenting them and ensure that people understand them and are able to program them.



Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

“This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[amriddle01]

True, go to the User > Mobilty tab and press "Help"/F1 ....enough said



"No problem monkey socks

 

[hibroth]

I remember when the Field Trial was inclusive of all docs and translations, it was certainly a boring job for all the FT people but at the end contents and translations were almost ok.
Now it seems they are only focused on costs saving, reducing reducing and reducing again all docs, now under the minimum level. They say the IPO is going to be easier, what is sure our job won't be.

 

[94astro]

Me being new to Avaya find their support website horrible. I end up frustrated and giving up half the time. I think they do need to re-do it.

 

[tlpeter]

True, go to the User > Mobilty tab and press "Help"/F1 ....enough said

Andy, the help is from August and not updated on all field.
Go to a user and press help.
You will see nothing about the One-X Mobile VOIP option.
Also the user licenses section is not updates at all.
If these little things are missing then i wonder what else is missing.


BAZINGA!

I'm not insane, my mother had me tested!

 

[amriddle01]

The mobility tab help file has been devoid of anything useful since R8 if I remember correctly, there are others that are bad but that's the worst I think



"No problem monkey socks

 

[Westi]

Would you believe it I never pressed help there. But you are right it is pathetic.




Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

“This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter